Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• We proudly adhere to the ISO9001 Quality Control System, ensuring top-tier standards in every product we deliver.
• Our skilled and professional internal product and QC teams are dedicated to maintaining excellence.
• We conduct thorough pre-inspection for all raw materials to ensure only the best quality inputs.
• Each production process undergoes meticulous mid-inspection to maintain consistent quality.
• Final inspections are performed either by CIQ's laboratory or by our expert staff, ensuring the highest standards.
• We also welcome the customer's inspection, ensuring transparency and trust.
• Should claims arise, simply provide us with pictures of the affected products and order details. We will diligently analyze, collaborate, and resolve the issue with you.
Advantage
Enhancing Quality, Boosting Your Sales
Our manufacturing facility is dedicated to delivering the exceptional quality you deserve. By applying ISO9001 standards and advanced German Technology, we have significantly invested in Research & Development. Our state-of-the-art lab is fully equipped for rigorous quality testing.
• ISO9001 Quality Control System
• Our dedicated internal product and QC teams ensure pre-inspection of raw materials, mid-inspection during each production phase, and a final inspection either by CIQ's laboratory or our own. Customer inspection is also welcome.
• We collaborate with third-party laboratories, including SGS and Intertek, to offer additional credibility and assurance.
• Swift and Effective Claim Settlement: Provide images of the disputed products and order details. Within five working days, we analyze and resolve the issue to your satisfaction.
Superior Service, Reducing Your Costs
• Receive weekly updates on your order's progress, ensuring you are always in the loop.
• Reliable and punctual on-time delivery you can count on.
• Benefit from our complimentary sample support to better inform your purchasing decisions.
• Enjoy the added value of free samples of new products included in your container shipments.
• We create professional and bespoke samples and displays tailored to meet your unique requirements.
• Our innovative team is ready to develop products personalized to your specifications, whether in design, size, surface, or more.
Exceptional Team, Addressing Your Concerns
Our team stands out with a positive attitude, expert knowledge, timely communication, and responsible actions. We are always here to support you! • Expert Product Technology Team
• A decade-long experience in Quality Control & Inspection ensures precision and reliability.
• We promise prompt and effective communication within 24 hours to meet your needs.
• We uphold our promises, ensuring trust and reliability.
• Always prepared to be your strong and dependable support network.
Our impeccable 'quality and service' effortlessly alleviate concerns for 'global clients';
Successful 'cooperation and win-win' strategies are the cornerstone of our robust support system for 'business partners'!
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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