Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adherence to the ISO9001 Quality Control System ensures superior product standards.
• Our expert internal product and QC team guarantees meticulous oversight.
• Rigorous pre-inspection of all raw materials maintains excellence from the start.
• Comprehensive mid-production inspections across every process ensure consistency.
• Final inspections by CIQ's laboratory or our own teams confirm premium quality.
• Customer inspections are welcomed to assure satisfaction.
• In the event of claims, simply provide product photos and order details. We will swiftly analyze the issue and propose an amiable resolution with our customers.
Advantage
Unmatched Quality, Amplifying Your Sales Potential
Our factory is steadfast in delivering the quality you deserve. Leveraging ISO9001 standards and advanced German technology, we invest heavily in R&D, supported by a fully equipped laboratory for thorough quality testing.
• Robust ISO9001 Quality Control System
• Dedicated internal product and QC team ensures pre-inspections of all raw materials, mid-production checks at every process stage, and final inspections by CIQ's laboratory or our experts, with customer inspections readily accommodated.
• Third-Party Laboratory endorsements from SGS, Intertek, and more.
• Prompt and Effective Claim Resolution: Should claims arise, provide images and order info, and we will address and resolve the issue collaboratively within 5 working days.
Superior Service, Economizing Your Costs
• Weekly Order Updates keep you informed.
• On-time delivery ensures your schedule remains uninterrupted.
• Complimentary sample support to facilitate your evaluations.
• Free inclusion of new product samples in your shipment container.
• Tailored and professional sample, display fabrication per your requirements.
• Customized product development (design, size, surface) aligned with your specifications.
Outstanding Team, Easing Your Concerns
Our team embodies a positive attitude, professional expertise, timely communication, and responsible actions. We are unwaveringly attentive and ready to serve you. • Specialized Product Technology Team
• A Decade-strong Quality Control & Inspection Team
• Prompt Communication within 24 hours guarantees responsiveness.
• Commitment to keeping promises ensures reliability.
• Ever-prepared to be your steadfast support.
Outstanding 'quality and service' effectively eliminate concerns for 'global customers';
Prosperous 'collaboration and mutual success' establishes a formidable support system for 'business partners'!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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