Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Certified excellence with our ISO9001 Quality Control System
• Dedicated and professional internal product and QC team
• Rigorous pre-inspection for all raw materials ensuring top-notch quality
• Comprehensive mid-inspection during production at every stage
• Thorough final inspection conducted by CIQ's laboratory or our specialized team
• Customer inspections are welcomed and encouraged for added assurance.
• In the rare event of claims, simply provide photos of the products and order details. Our expert team will promptly analyze the issue and collaborate with customers to devise a satisfactory resolution.
Advantage
Superior Quality, Boosting Your Sales Potential
Our factory is dedicated to delivering the superior quality you deserve. Employing ISO9001 standards and German Technology, we have heavily invested in Research & Development. Our state-of-the-art laboratory ensures quality excellence through rigorous testing.
• Renowned ISO9001 Quality Control System
• Skilled internal product and QC team ensure pre-inspection for all raw materials, mid-production inspections, and final inspections by CIQ's laboratory or our dedicated team. Customer inspections are also welcomed.
• Third Party Laboratory support available from SGS, Intertek, and more.
• Swift and Efficient Claim Settlement: If claims arise, provide product images and order information. We pledge to analyze and resolve any issues collaboratively with customers within just 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates keep you informed
• Precision and punctuality with on-time delivery
• Complimentary sample support for informed decision-making
• Enjoy free new product samples included in your container
• Tailor-made professional & special samples, along with displays crafted to meet customer's specifications
• Innovatively develop products in design, size, and surface as per customer's unique requirements
Unparalleled Team, Easing Your Concerns
Our team brings a positive attitude, expert knowledge, timely communication, and responsible actions to the table. We are your unwavering support! • Proficient Product Technology Team
• Over a decade of experience with our Quality Control & Inspection Team
• Prompt communication guaranteed within 24 hours
• We stand by our promises with integrity
• Always ready to act as your reliable ally
Our exceptional "quality and service" effectively alleviate concerns for "customers worldwide";
Achieving "successful cooperation and win-win" relationships, we establish ourselves as a formidable support system for "business partners"!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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