Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Achieving exemplary standards with our ISO9001 Quality Control System
• A team of adept professionals ensuring superior product and quality control
• Comprehensive pre-inspection for all raw materials to ensure excellence
• Rigorous mid-inspection during every stage of production for consistency
• Thorough final inspection by CIQ's laboratory or conducted by our expert team
• We welcome and accommodate customer-led inspections as well
• In the rare event of claims, simply provide pictures and order details. We will swiftly analyze and collaborate with you to resolve the issue satisfactorily.
Advantage
Superior Quality: Elevate your sales effortlessly
Our factory is dedicated to delivering the high-quality standards you deserve. Leveraging the ISO9001 standards and advanced German Technology, we have heavily invested in Research & Development and established a state-of-the-art laboratory for meticulous quality testing.
• Unwavering commitment to quality with our ISO9001 Quality Control System
• Our seasoned internal product and QC team conducts pre-inspections on all raw materials, mid-production inspections at every step, and final inspections, either internally or through CIQ's exemplary laboratory, with customer inspections also available.
• Supported by renowned third-party laboratories such as SGS and Intertek for unbiased assessments
• Efficient claims resolution: In the event of a claim, provide us with product images and order details. Within just 5 working days, we will determine the issue and provide a comprehensive solution.
Exceptional Service: Minimize costs while maximizing satisfaction
• Receive weekly updates on your order progress
• Guaranteed on-time delivery to keep your business on track
• Benefit from our complimentary sample support
• Enjoy free samples of new products included with your order
• Tailored professional samples and displays crafted to meet your unique requirements
• Product development tailored to your specifications in design, size, surface, and more
Outstanding Team: Alleviating your concerns
With a positive attitude, expert knowledge, prompt communication, and responsible actions, we are consistently at your service! • Our Professional Product Technology Team is at your disposal
• Over 10 years of excellence in Quality Control & Inspection Team
• Prompt, reliable communication within 24 hours
• We honor our commitments consistently
• Ready and eager to be your steadfast support
Our commitment to exceptional 'quality and service' effectively addresses global customer concerns.
Our philosophy of 'cooperation and win-win' robustly supports our business partners worldwide.
Richwood Laminate Flooring, Where Imagination Meets Innovation!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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