Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our proficient internal product and QC team ensures excellence at every step.
• Rigorous pre-inspection assured for all raw materials.
• Mid-inspection conducted diligently during every stage of production.
• Final inspection performed meticulously by CIQ's laboratory or our experts.
• We welcome customer inspections for added assurance of quality.
• In the event of a claim, simply provide us with photos of the products and order details. We will promptly analyze the issue and collaborate with you to find a resolution.
Advantage
Superior Quality to Bolster Your Sales
Our dedication to providing top-notch quality is unwavering. By adhering to the ISO9001 standard and integrating advanced German Technology, we have significantly invested in Research & Development. Our state-of-the-art laboratory is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System
• Our internal product and QC team conducts pre-inspections for all raw materials, undertakes mid-inspections throughout production, and final inspections either via CIQ's laboratory or our team, ensuring customer inspections are also welcomed.
• We provide support from renowned third-party laboratories such as SGS and Intertek.
• Our Efficient Claim Settlement process ensures that with just pictures of the products and order info, we analyze and resolve issues within 5 working days, fostering trust and confidence.
Exceptional Service to Reduce Your Costs
• Weekly updates on orders to keep you informed.
• Reliable on-time delivery to meet your project timelines.
• Support with free samples to facilitate your decision-making process.
• Complimentary inclusion of new product samples with your shipment.
• Craft personalized and special samples, as well as displays tailored to your precise requirements.
• Collaborate with us to develop products that match your design, size, and surface preferences seamlessly.
Outstanding Team to Eliminate Your Concerns
Our team embodies positivity, possesses professional expertise, ensures timely communication, and acts responsibly. We are perpetually at your service! • Our Professional Product Technology Team is here for you.
• Our experienced team excels in quality control and inspection, boasting a decade of expertise.
• We guarantee communication within 24 hours, keeping you informed and reassured.
• Integrity is our hallmark as we always keep our promises.
• We are perpetually prepared to be your robust support system.
Our exceptional 'quality and service' adeptly allay concerns for 'worldwide customers,' ensuring satisfaction at every turn.
Our successful 'cooperation and win-win' strategy forms a formidable alliance with 'business partners,' reinforcing mutual growth.
Richwood Laminate Flooring: A Realm Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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