Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Embrace unrivaled excellence with our ISO9001 Quality Control System, ensuring every product stands the test of time as a masterpiece.
• Our dedicated and professional internal product and QC team works tirelessly to deliver impeccable quality.
• Rigorous pre-inspection protocols for all raw materials to uphold our commitment to quality.
• Comprehensive mid-inspection during production, scrutinizing every process for unmatched craftsmanship.
• Meticulous final inspection by CIQ's laboratory or our experts guarantees perfection.
• We welcome customer inspections, ensuring transparency and trust in every step.
• In the rare event of claims, simply provide pictures and order details. We promise a thorough analysis and a swift, final resolution with our valued customers.
Advantage
Achieve Better Quality to Elevate Your Sales
Our factory is wholeheartedly dedicated to delivering the quality you rightfully deserve. With a foundation rooted in ISO9001 standards and cutting-edge German Technology, we've made significant investments in Research & Development. Our state-of-the-art laboratory is fully equipped for rigorous quality testing.
• Our unwavering ISO9001 Quality Control System stands as a testament to our commitment to excellence.
• Experience the precision of our professional internal product and QC team. From pre-inspection of all raw materials to thorough mid-inspection during every production process, culminating in a final inspection by CIQ's laboratory or our in-house experts, we ensure flawless results. We also welcome your inspection to affirm our quality.
• Benefit from third-party laboratory support from industry leaders such as SGS and Intertek.
• Experience Efficient Claim Settlement - In the unlikely event of a claim, simply provide us with pictures of the claimed products and order information. Our team will swiftly analyze the issue and collaborate with you to formulate a final solution within just 5 working days.
Experience Better Service and Save on Costs
• Stay informed with our Order Weekly Update.
• We pride ourselves on reliable, on-time delivery.
• Enjoy the benefit of free sample support to aid your decision-making.
• Avail free new product samples added directly to your container for convenience.
• We specialize in crafting professional & bespoke samples and displays tailored to your requirements.
• We innovate by developing products based on your needs, including design, size, and surface.
Meet Our Better Team, Solving All Your Worries
Our team embodies a positive attitude, professional knowledge, timely communication, and responsible action. We are your ever-ready support! • Entrust your needs to our Professional Product Technology Team.
• With a decade of experience, our Quality Control & Inspection Team ensures the highest standards.
• Enjoy on-time communication with our team, responding within 24 hours.
• Our unwavering promise to keep commitments is our hallmark.
• We are always prepared to be your reliable and strong backing.
Our commitment to excellent "quality and service" embodies the perfect solution for "worldwide customers", ensuring complete peace of mind.
Through successful "cooperation and win-win" strategies, we robustly build a firm foundation for our "business partners"!
Richwood Laminate Flooring, Exceeding All Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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