Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• With our stringent ISO9001 Quality Control System, we ensure consistency and excellence.
• Backed by a highly skilled internal product and QC team, precision is our promise.
• Rigorous pre-inspection of all incoming raw materials to maintain superior quality.
• Meticulous mid-production inspections at every stage ensure flawless outcomes.
• Comprehensive final inspections conducted by either CIQ's esteemed laboratory or our own experts.
• We welcome and accommodate the customer's inspection process, ensuring complete transparency.
• In the event of claims, simply provide pictures and order details. We will diligently analyze the issue and collaborate on a conclusive solution with you.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the unmatched quality you deserve. Leveraging the ISO9001 standard and German technology, we have made substantial investments in Research & Development. Our fully equipped lab stands ready for comprehensive quality testing.
• ISO9001 Quality Control System
• Our team conducts thorough pre-inspection of raw materials, mid-production checks at each stage, and final inspections by CIQ's lab or our own. We also welcome customer inspections.
• Third Party Laboratory support available from SGS, Intertek, and more.
• Streamlined and efficient claim resolution process. In case of claims, provide product images and order info; we will evaluate and resolve the issue within 5 working days.
Enhanced Service, Reducing Your Costs
• Receive weekly updates on your order status.
• Guaranteed on-time delivery for every order.
• Enjoy the benefit of free sample support.
• Complimentary new product samples included in your shipment.
• Tailor-made professional samples and displays crafted to meet your exact specifications.
• Custom product development in terms of design, size, surface, and more, based on your requirements.
Outstanding Team, Easing Your Concerns
With our positive attitude, expert knowledge, prompt communication, and responsible actions, we are always at your service! • Our team of Professional Product Technicians is at your disposal.
• 10-year experienced Quality Control & Inspection Team.
• Reliable communication, always within 24 hours.
• We consistently honor our promises.
• Always prepared to be your dependable support system.
Our superb "quality and service" effectively eliminate concerns for "global customers";
Mutually beneficial "cooperation and win-win" relations establish a formidable support system for "business partners"!
Richwood Laminate Flooring, Surpassing Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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