Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our professional internal product and QC team ensures excellence
• Comprehensive pre-inspection of all raw materials assures quality from the start
• Thorough mid-production inspections at every stage guarantee consistent quality
• Final inspection by CIQ's laboratory or our experienced team for superior quality control
• We also welcome and accommodate customer inspections, ensuring transparency and trust.
• In the unlikely event of claims, simply provide pictures of the products in question along with order details. Our expert team will swiftly analyze the issue and collaborate with you to develop an optimal resolution.
Advantage
Better Quality, Elevating Your Sales Potential
Our factory is dedicated to delivering the high-quality standards you deserve. With ISO9001 compliance and cutting-edge German Technology, we have heavily invested in Research & Development. Our fully equipped lab stands ready for rigorous quality testing.
• ISO9001 Quality Control System
• Our professional internal product and QC team conducts meticulous pre-inspections of all raw materials, along with comprehensive mid-production checks at every stage, culminating in a final inspection by CIQ's laboratory or our skilled staff. We also welcome customer inspections to ensure complete satisfaction.
• Supported by third-party laboratories such as SGS, Intertek, and more for added assurance.
• Efficient Claim Settlement: In the rare event of a claim, provide us with product images and order details. We will promptly analyze the situation and arrive at a resolution with you within 5 working days.
Better Service, Cost-Effective Solutions
• Weekly updates keep you informed of order progress
• Punctual delivery ensures your project stays on track
• Enjoy complimentary sample support for informed decision-making
• Receive free new product samples conveniently shipped with your container
• We create professional and customized samples and displays tailored to your specifications
• Our development process incorporates your design, size, and surface preferences for a personalized product approach
Better Team, Alleviating Your Concerns
Our energetic attitude, expert knowledge, prompt communication, and responsible actions mean we are always here for you! • Our knowledgeable Product Technology Team ensures you receive the best advice
• 10 years of dedicated Quality Control & Inspection Team expertise
• Prompt communication guaranteed within 24 hours
• We consistently keep our promises to you
• Always prepared to be your reliable support system
Our outstanding 'quality and service' effortlessly resolve all concerns for 'global customers.'
Achieve 'successful cooperation and mutual success,' establishing a strong support system for 'business partners.'
Richwood Laminate Flooring, Surpassing Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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