Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Our unwavering commitment to excellence is reflected in our adherence to the internationally renowned ISO9001 Quality Control System, ensuring consistency and reliability.
• Professional internal product and QC team: Our team of seasoned professionals dedicates their expertise to maintaining the highest quality standards at every stage of production.
• Pre-inspection for all raw materials: We conduct thorough pre-inspections on all raw materials, laying the foundation for our superior products.
• Mid-inspection during production from every process: Our vigilant mid-inspections during production ensure that every step meets our exacting standards.
• Final inspection by CIQ's laboratory or ourselves: Each product undergoes a final meticulous inspection, whether by CIQ's laboratory or in-house, to ensure impeccable quality.
• The customer's inspection is also acceptable: We welcome customer inspections, further demonstrating our commitment to transparency and quality assurance.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: Should any issues arise, simply provide us with product images and order details. Our dedicated team will swiftly analyze and resolve the problem to your satisfaction.
Advantage
Better Quality, Increasing your sales: Elevate your business success with our premium quality products that are designed to boost your sales effortlessly.
Our factory is committed to giving you the quality you deserve. Utilizing ISO9001 standards and cutting-edge German Technology, we've made substantial investments in Research & Development. Experience the assurance of quality with our state-of-the-art testing lab.
• ISO9001 Quality Control System: Our robust ISO9001 Quality Control System is a testament to our dedication to delivering superior products.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Our thorough quality control process includes pre-inspections, mid-inspections, and final inspections by CIQ or us, along with optional customer inspection, ensuring unparalleled quality.
• Third Party Laboratory support: SGS, Intertek...: Gain additional confidence with third-party laboratory support from renowned organizations like SGS and Intertek.
• Efficient Claim Settlement: In the event of a claim, simply provide product images and order information. We promise to deliver a comprehensive solution within 5 working days, highlighting our commitment to service excellence.
Better Service, Saving your cost: Enjoy cost-effective solutions with our superior service, designed to meet your needs efficiently.
• Order Weekly Update: Stay informed at every step with our diligent weekly updates on your order status.
• On-time delivery: Count on our reliable and punctual delivery service to meet your business timelines seamlessly.
• Free sample support: Experience our products firsthand through complimentary sample support, facilitating informed decisions.
• Free new products samples into container: Benefit from the addition of new product samples in every shipment, enhancing your product offering at no extra cost.
• Make professional & Special Samples, displays according to customer's requirement: Customize your experience with tailor-made samples and displays designed to match your exact specifications.
• Develop products (design, size, surface and so on) based on customer's requirement: We work closely with you to develop products that perfectly align with your design, size, and surface preferences.
Better Team, Solving your worries: Rest easy knowing that our dedicated team is always ready to address your concerns promptly and professionally.
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our team is characterized by a positive attitude, deep expertise, and a commitment to timely and responsible communication, ensuring that we are always here to support you.
• 10 Years Quality Control & Inspection Team: Leverage the experience of our seasoned Quality Control & Inspection Team, with 10 years of dedicated service.
• On-time Communication within 24 hours: Depend on us for timely communication, with assured responses within 24 hours.
• Always keep Promise: Trust in our unwavering commitment to keeping our promises and ensuring your satisfaction.
• Always ready to be your strong backing: Consider us your steadfast partner, always ready to support and back you up in all your endeavors.
Excellent 'quality and service' perfectly solve worries for 'worldwide customers';: Our exceptional quality and service address the concerns of our global clientele with precision and care.
Successful 'cooperation and win-win' fully build a strong backing for 'business partners'!: We cultivate successful, win-win cooperation that empowers our business partners, creating a robust and supportive alliance.
Richwood Laminate Flooring, Beyond Your Imagination!: Discover the extraordinary with Richwood Laminate Flooring, where innovation and quality transcend expectations.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
){kind=link}