Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Experience unmatched assurance with our ISO9001 Quality Control System, a testament to our commitment to excellence.
• Our proficient internal product and QC team ensures that meticulous attention is given to every detail, maintaining superior quality standards.
• Rigorous pre-inspection of all raw materials to guarantee that only the finest inputs are used in production.
• Comprehensive mid-inspection during each production phase, ensuring that excellence is upheld at every stage.
• Conclusive final inspection conducted by CIQ's laboratory or our dedicated team to ensure flawless results.
• We welcome customer-conducted inspections to provide transparency and trust in our processes.
• In the unlikely event of claims, simply provide us with images of the concerned products and order details. Our expert team will swiftly analyze and collaboratively resolve the issue with you.
Advantage
Achieve unmatched quality that elevates your sales potential.
Our factory is dedicated to delivering the exceptional quality you deserve. Adhering to ISO9001 standards and leveraging advanced German technology, we make significant investments in Research & Development. Our state-of-the-art laboratory is fully equipped for rigorous quality testing, ensuring you receive the best.
• ISO9001 Quality Control System
• Our adept internal product and QC team conducts pre-inspections on all raw materials, with mid-process checks during production, followed by a final inspection by CIQ's laboratory or ourselves. We also accommodate customer inspections to meet your assurance needs.
• Supported by renowned third-party laboratories such as SGS and Intertek, ensuring credibility and reliability in every test.
• Efficient and effective claim resolution: Should any claims arise, simply furnish us with product images and order information. We pledge to analyze the issue and devise a final resolution with our customers within just 5 working days.
Better Service, Saving your cost
• Stay updated with our weekly order updates, ensuring seamless tracking and transparency.
• Enjoy the peace of mind that comes with our commitment to on-time delivery, every time.
• Avail yourself of our complimentary sample support, offering you a firsthand experience of our premium offerings.
• Enhance your shipment with our free inclusion of new product samples in your container.
• We craft professional and bespoke samples and displays tailored to your specific requirements, ensuring you stand out.
• Collaboratively develop products that align with your vision, covering design, dimensions, surface finishes, and more.
Better Team, Solving your worries
Embrace a team with a positive attitude, deep professional knowledge, prompt communication, and a sense of responsibility. We are perpetually at your service! • Our experienced Professional Product Technology Team is at your disposal.
• Benefit from our decade-long expertise in quality control and inspection, ensuring unparalleled reliability.
• Engage in prompt communication, guaranteed within 24 hours, keeping you informed and reassured.
• Trust in our unwavering promises, as we consistently deliver on our commitments.
• Always standing by to be your dependable support system, whenever you need us.
Our outstanding 'quality and service' eliminate concerns for our 'worldwide customers,' ensuring satisfaction across the globe.
Achieve 'successful cooperation and win-win outcomes' as we become a robust support system for our 'business partners,' fostering growth and success.
Richwood Laminate Flooring, Unveiling Possibilities Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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