Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Experience unparalleled assurance with our ISO9001 Quality Control System, ensuring top-tier consistency and reliability.
• Our professional internal product and QC team meticulously oversees every detail, ensuring excellence at every step.
• We conduct thorough pre-inspections of all raw materials to guarantee the foundational quality of our products.
• Rigorous mid-inspection during production across each process ensures that quality is maintained throughout.
• The final inspection is carried out by CIQ's laboratory or our expert team, ensuring the highest standards are met.
• We welcome and accommodate our customers' inspections to provide additional peace of mind.
• Should any claims arise, simply provide pictures of the claimed products and order information. We will promptly analyze the issue and collaborate with customers to devise a satisfactory solution.
Advantage
Experience Superior Quality, Elevating your Sales!
Our factory is unwavering in its commitment to deliver the quality you expect. By adhering to ISO9001 standards and leveraging German Technology, we have made significant investments in Research & Development. Our state-of-the-art lab is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team. From pre-inspection of all raw materials to mid-inspection during production, and a final inspection by CIQ's laboratory or our experts. Customer inspections are welcome.
• Supported by Third Party Laboratories such as SGS and Intertek, ensuring unmatched credibility and trust.
• Quick and Effective Claim Settlement. In the unlikely event of a claim, provide product images and order details, and we will resolve the issue within 5 working days.
Enhanced Service, Reducing Your Costs!
• Stay informed with our Order Weekly Update providing continuous insights.
• Enjoy the peace of mind with our commitment to On-time Delivery.
• Benefit from our Free Sample Support to ensure full satisfaction before purchase.
• Receive Free New Product Samples included with your container shipments, keeping you ahead of trends.
• We craft professional & special samples, and displays tailored to meet your specific requirements.
• We develop products customized to your needs, considering design, size, surface, and more.
A Superior Team, Alleviating Your Concerns!
With a positive attitude, in-depth professional knowledge, timely communication, and responsible actions, we are always at your service! • Our Professional Product Technology Team is ready to assist.
• Our 10 Years Quality Control & Inspection Team ensures all standards are upheld with precision.
• We guarantee On-time Communication within 24 hours for seamless interaction.
• We are dedicated to Always Keeping Our Promise, building trust and reliability.
• Positioned as your Strong Backing, we are prepared and ready to support you at all times.
Our superior 'Quality and Service' seamlessly dispel concerns for customers worldwide, delivering unmatched satisfaction.
Our 'Cooperation and Win-Win' philosophy establishes a formidable support system for our business partners, driving mutual success!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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