Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our team of seasoned professionals ensures excellence with a dedicated internal product and QC team.
• Every raw material undergoes a meticulous pre-inspection to ensure uncompromised quality.
• Comprehensive mid-inspection is conducted during every production phase to maintain standards.
• Final inspections by CIQ's laboratory or our own, confirming the quality you trust.
• We also welcome thorough inspections by our valued customers for added assurance.
• In the unlikely event of a claim, we require images and order details for analysis, ensuring a final solution swiftly with our clients.
Advantage
Superior Quality to Amplify Your Sales
Our factory is dedicated to granting you the excellence you deserve. Adhering to ISO9001 standards and infused with German technology, we heavily invest in Research & Development. Our state-of-the-art lab assures unparalleled quality in testing.
• ISO9001 Quality Control System
• A proficient internal product and QC team ensures seamless pre-inspection of all raw materials, thorough mid-inspection during production, and final validation by CIQ's laboratory or our experts, with customer inspections always welcomed.
• We offer third-party laboratory support from renowned organizations like SGS and Intertek.
• Seamless Claim Resolution: In case of any claims, simply provide product images and order details. We promise a comprehensive solution within 5 working days.
Enhanced Service, Reducing Your Costs
• Weekly updates on your order status
• Timely deliveries guaranteed
• Complimentary sample support
• Free inclusion of new product samples within your shipment
• Tailor-made professional samples and displays crafted to meet your specific requests
• Custom product development to match your design, size, and surface preferences
A Dedicated Team, Addressing Your Concerns
Embodying a positive attitude, professional expertise, prompt communication, and responsible actions, we stand by your side! • Expert Product Technology Team
• Decade-strong Quality Control & Inspection Team
• Responsive communication within a day
• Unwavering commitment to our promises
• Always prepared to be your robust support
Our exceptional 'quality and service' effectively alleviate concerns for 'international clientele';
Our successful 'collaborations and mutual successes' forge an unyielding support network for 'business partners'!
Richwood Laminate Flooring - Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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