Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our highly skilled internal product and QC team ensures excellence.
• Rigorous pre-inspection process for all raw materials.
• Thorough mid-inspection during every stage of production.
• Final inspection expertly conducted by CIQ's laboratory or our specialists.
• We welcome customer inspections and ensure transparency.
• In case of claims, simply provide us with pictures of the claimed products and order details. We pledge to analyze the issue and collaborate closely to develop a satisfactory solution with you.
Advantage
Superior Quality, Boosting Your Sales
Our factory pledges to deliver the quality you deserve. Upholding ISO9001 standards alongside advanced German Technology, we have devoted substantial resources to Research & Development. Our state-of-the-art lab is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System
• Our dedicated internal product and QC teams ensure pre-inspection for all raw materials, conduct mid-inspection during every production process, and perform final inspections with CIQ's laboratory or our own resources. Customer inspections are always welcome and encouraged.
• Third Party Laboratory support from SGS, Intertek, and more.
• Efficient Claim Settlement: If claims arise, simply provide pictures and order details. We will conduct a thorough analysis and deliver a mutually agreeable resolution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly updates on your order status.
• Commitment to on-time delivery, every time.
• Complimentary sample support.
• Include samples of new products in every container, free of charge.
• Craft professional and unique samples, as well as displays, tailored to meet your specific requirements.
• Innovate products in design, size, surface, and more, based on your demands.
Outstanding Team, Resolving Your Concerns
With a positive attitude, professional expertise, timely communication, and responsible actions, we are always here for you! • Our team boasts professional product technology expertise.
• Over a decade of experience in quality control and inspection.
• Guaranteed on-time communication within 24 hours.
• We always uphold our promises.
• Ever ready to be your unwavering support.
Our exceptional "quality and service" seamlessly address the concerns of "worldwide customers".
Our successful "cooperation and win-win" partnerships provide robust support for "business partners"!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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