Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Our flooring products adhere to the highest standards, ensuring each piece meets rigorous quality benchmarks.
• Professional internal product and QC team: A dedicated team expertly oversees all aspects of production to maintain top-tier quality.
• Pre-inspection for all raw materials: We meticulously examine every raw material to ensure exceptional quality from the start.
• Mid-inspection during production from every process: Our thorough inspection process guarantees flawless production at every stage.
• Final inspection by CIQ's laboratory or ourselves: Every product is subject to stringent final tests to assure unmatched performance.
• The customer's inspection is also acceptable: We welcome customer inspections to affirm our commitment to transparency and quality.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: Our efficient claims process ensures swift resolution tailored to our clients' satisfaction.
Advantage
Better Quality, Increasing your sales: Our superior quality products are poised to enhance your sales and boost market reputation.
Our factory is committed to give you the quality you deserve. Using ISO9001 standard & German Technology, we invested a lot in Research & Development. We have a fully equipped lab for quality testing: Elevate your experience with our cutting-edge R&D and state-of-the-art testing facilities, ensuring unmatched excellence in every purchase.
• ISO9001 Quality Control System: Assuring world-class quality standards across all our SPC Flooring products.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: An unwavering commitment to quality at every phase, empowering you with confidence in our products.
• Third Party Laboratory support: SGS, Intertek...: Collaborating with renowned institutions to provide verified and trustworthy quality assurances.
• Efficient Claim Settlement If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Rapid and efficient claims handling, ensuring timely resolutions to uphold our reputation for reliability.
Better Service, Saving your cost: Our service excellence translates into significant cost savings, optimizing your investments.
• Order Weekly Update: Stay informed with our regular updates, ensuring transparency and peace of mind.
• On-time delivery: Experience prompt and reliable delivery, every time.
• Free sample support: Try before you buy with our complimentary sample offerings.
• Free new products samples into container: Discover cutting-edge solutions with our free samples of new products.
• Make professional & Special Samples, displays according to customer's requirement: Tailored samples crafted to meet your unique needs and display requirements.
• Develop products (design, size, surface and so on) based on customer's requirement: Custom development services to perfectly match your design vision and specifications.
Better Team, Solving your worries: Our expert team alleviates concerns with their dedication and proficiency.
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: A cohesive team of professionals committed to delivering excellence and peace of mind.
• 10 Years Quality Control & Inspection Team: Decade-long expertise in quality assurance for unparalleled reliability.
• On-time Communication within 24 hours: Fast and effective communication to keep you in the loop.
• Always keep Promise: Trust in our steadfast commitment to integrity and reliability.
• Always ready to be your strong backing: Count on us to be your reliable partner, ensuring your business success.
Excellent 'quality and service' perfectly solve worries for 'worldwide customers';: Our commitment to excellence in quality and service has earned us the trust of customers worldwide.
Successful 'cooperation and win-win' fully build a strong backing for 'business partners'!: Through effective collaboration and mutual benefit, we create powerful alliances with our business partners.
Richwood Laminate Flooring, Beyond Your Imagination!: Discover the extraordinary with Richwood Laminate Flooring, where innovation meets unparalleled quality.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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