Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System - Rigorous standards ensuring unparalleled excellence.
• Professional internal product and QC team - Expert oversight from start to finish.
• Pre-inspection for all raw materials - Assurance of quality right from the source.
• Mid-inspection during production from every process - Continuous quality monitoring.
• Final inspection by CIQ's laboratory or ourselves - Thorough checks before delivery.
• The customer's inspection is also acceptable - Open to your scrutiny for total trust.
• If claims happen, we require pictures of claimed products and order information. We will analyze the issue and collaborate on a resolution with you.
Advantage
Better Quality, Boosting Your Sales
Our factory pledges to deliver the quality you deserve. With ISO9001 standards and German Technology, we invest heavily in R&D, supported by a state-of-the-art lab for comprehensive quality testing.
• ISO9001 Quality Control System - Unwavering commitment to top-tier quality.
• Professional internal product and QC team ensuring rigorous pre-inspection, mid-inspection, and final inspection, backed by CIQ's laboratory or our own. Customer inspections welcome.
• Third Party Laboratory support: SGS, Intertek - Independent assurance of quality.
• Efficient Claim Settlement - In case of issues, simply provide product images and order information. We promise a thorough analysis and swift resolution with our customers within 5 working days.
Better Service, Reducing Your Costs
• Order Weekly Update - Stay informed with regular updates.
• On-time delivery - Punctuality you can depend on.
• Free sample support - Sample the quality without cost.
• Free new product samples included in the container - Discover innovation at no extra charge.
• Create professional & special samples, displays tailored to customer requirements.
• Develop products (design, size, surface, etc.) based on your specifications.
Better Team, Alleviating Your Concerns
Positive attitude, expertise, timely communication, and responsible actions. We are always ready for you! • Professional Product Technology Team.
• 10 Years Quality Control & Inspection Team - Experience that counts.
• On-time Communication within 24 hours - Swift responses, always.
• Always keep Promise - Reliability you can trust.
• Always ready to be your strong backing - Your dependable partner.
Exceptional quality and service - Perfectly addressing the needs of worldwide customers.
Successful cooperation and win-win strategies - Building a robust foundation for business partners!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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