Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Our meticulous adherence to ISO9001 ensures unmatched quality and reliability in every product we offer.
• Professional internal product and QC team: Our expert team is dedicated to maintaining superior standards throughout the production process.
• Pre-inspection for all raw materials: We ensure that only the finest materials are used, through rigorous pre-inspections.
• Mid-inspection during production from every process: Quality is consistently upheld through thorough mid-production inspections across all processes.
• Final inspection by CIQ's laboratory or ourselves: Each product undergoes a final, comprehensive quality check either by CIQ's laboratory or our own experts.
• The customer's inspection is also acceptable: We welcome our customer's inspections, reinforcing our commitment to quality and transparency.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: In the rare event of a claim, simply provide us with product photos and order details, and we will swiftly resolve the issue in collaboration with you.
Advantage
Better Quality, Increasing your sales
Our factory is committed to giving you the quality you deserve. Using ISO9001 standards & German Technology, we invested substantially in Research & Development. We boast a fully equipped lab for rigorous quality testing, ensuring every product meets your exacting standards.
• ISO9001 Quality Control System: We proudly uphold the ISO9001 standard, symbolizing our dedication to peak quality control.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Our structured inspection process guarantees excellence at each stage, from raw materials to final delivery.
• Third Party Laboratory support: SGS, Intertek...: Our quality is verified by esteemed third-party laboratories such as SGS and Intertek, adding an extra layer of trust and assurance.
• Efficient Claim Settlement If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: We promise swift claim resolutions, requiring only product photos and order details, with solutions provided within five business days.
Better Service, Saving your cost
• Order Weekly Update: Stay informed with our weekly updates, ensuring you are always in the loop with your order's progress.
• On-time delivery: Depend on us for punctual delivery, reinforcing your trust in our reliable service.
• Free sample support: Experience our offerings firsthand with complimentary sample support.
• Free new products samples into container: We include free samples of our latest innovations in your shipment, ever expanding your inventory.
• Make professional & Special Samples, displays according to customer's requirement: Tailored samples and displays are crafted to meet your specific needs, showcasing our adaptability and customer-first approach.
• Develop products (design, size, surface and so on) based on customer's requirement: Our development process is highly customizable, allowing for product adaptations in design, size, and surface to perfectly align with your specifications.
Better Team, Solving your worries
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our team is driven by a positive ethos, expert knowledge, and timely, responsible communication, always ready to assist you.
• 10 Years Quality Control & Inspection Team: Decades of experience in quality control and inspection mean you receive products of the highest standard.
• On-time Communication within 24 hours: Expect clear and prompt communication, consistently delivered within 24 hours.
• Always keep Promise: Our unwavering commitment to fulfilling our promises is at the core of our operations.
• Always ready to be your strong backing: Count on us as your steadfast support, always prepared to empower your business.
Excellent "quality and service" perfectly solve worries for "worldwide customers";
Successful "cooperation and win-win" fully build a strong backing for "business partners"!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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