Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our dedication to excellence is epitomized in the ISO9001 Quality Control System, ensuring unmatched precision and reliability in our offerings.
• Our skilled internal product and quality control team diligently ensures superior standards in every detail.
• Every raw material undergoes rigorous pre-inspection, safeguarding the foundation of product excellence.
• With meticulous mid-inspection at each production stage, we promise consistent quality from start to finish.
• A conclusive inspection by CIQ's laboratory or our in-house experts assures absolute product integrity.
• We welcome customer's inspections, guaranteeing transparency and trust in every transaction.
• In the rare event of claims, we require images and order details of the products in question. We commit to a comprehensive analysis to collaboratively devise a mutually satisfying solution.
Advantage
Better Quality, Driving Your Sales to New Heights
Our factory pledges to deliver unparalleled quality, utilizing the esteemed ISO9001 standards and German technology. Significant investments in R&D and a state-of-the-art laboratory underscore our commitment to quality excellence.
• The ISO9001 Quality Control System is a testament to our unwavering commitment to quality.
• Our professional internal product team ensures stringent quality checks at every stage, from pre-inspection of raw materials to mid-inspection during production, culminating in a final inspection by CIQ's laboratory or our experts. Customer inspections are always welcome.
• Supported by third-party laboratory expertise, including SGS and Intertek.
• Our efficient claim settlement process involves a detailed analysis and resolution within 5 working days, requiring only product images and order information when claims are filed.
Better Service, Maximizing Your Cost Savings
• Stay informed with our regular weekly order updates.
• Count on us for prompt and punctual delivery every time.
• Experience our complimentary sample support to guide informed decisions.
• Receive free samples of our latest products with every container shipment.
• We craft specialized samples and displays tailored to meet your unique requirements.
• We innovate products, considering your needs in design, size, surface, and more.
Better Team, Alleviating Your Concerns
Our team embodies a positive attitude, professional expertise, swift communication, and accountability. We're always at your service! • Our Professional Product Technology Team is here to assist you.
• Our team boasts over a decade of experience in quality control and inspection.
• Expect timely communication, always within 24 hours.
• We stand firm on our promises, ensuring reliability.
• We are ever-ready to be your steadfast ally.
With outstanding "quality and service," we address and resolve the concerns of "worldwide customers" seamlessly.
Achieving "cooperation and win-win" scenarios, we establish an unyielding support system for our "business partners."
Richwood Laminate Flooring - A Vision Beyond Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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