Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Upholding rigorous standards to ensure your satisfaction with every product we deliver.
• Professional internal product and QC team: Our dedicated experts maintain strict quality checks, ensuring excellence from start to finish.
• Pre-inspection for all raw materials: We thoroughly vet our materials to maintain the highest standards right from the beginning.
• Mid-inspection during production from every process: Consistent monitoring ensures the precision and reliability of our production process.
• Final inspection by CIQ's laboratory or ourselves: Final quality checks, by us or CIQ's laboratory, assure the unrivaled quality of our products.
• The customer's inspection is also acceptable: We welcome customer inspections, reaffirming our commitment to transparency and trust.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: In the unlikely event of a claim, our seamless process ensures prompt resolutions, maintaining your satisfaction.
Advantage
Better Quality, Increasing your sales: Elevate your business with our superior product quality, designed to boost your sales.
Our factory is committed to give you the quality you deserve. Using ISO9001 standard & German Technology, we invested heavily in Research & Development. We have a fully equipped lab for quality testing: We blend ISO9001 standards with advanced German technology, paired with significant R&D investments, to deliver unmatched quality through our state-of-the-art testing lab.
• ISO9001 Quality Control System: Ensuring each product meets the highest benchmarks of quality and precision.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Our meticulous process, from start to finish, prioritizes quality at every step, with multiple inspection stages ensuring excellence.
• Third Party Laboratory support: SGS, Intertek...: Reliable laboratory support from trusted names like SGS and Intertek ensures our quality is consistently top-tier.
• Efficient Claim Settlement If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Our streamlined claim process guarantees swift solutions, keeping your operations running smoothly without delay.
Better Service, Saving your cost: Our cost-effective services are designed to enhance your business efficiency and profitability.
• Order Weekly Update: Stay informed with our regular updates, keeping you in the loop at every stage of your order process.
• On-time delivery: Dependable delivery schedules ensure your products arrive when promised, every time.
• Free sample support: Try before you buy with our complimentary samples, making your decision easy and informed.
• Free new products samples into container: Experience our latest innovations firsthand with free new product samples included in every shipment.
• Make professional & Special Samples, displays according to customer's requirement: Custom samples and displays tailored to your needs, enhancing your presentation and appeal.
• Develop products (design, size, surface and so on) based on customer's requirement: We craft bespoke products to meet your exact specifications, ensuring your unique needs are always met.
Better Team, Solving your worries: Our expert team is committed to addressing your concerns, providing peace of mind with every interaction.
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our enthusiastic and knowledgeable team is at your service, ready to support and assist with professionalism and care.
• 10 Years Quality Control & Inspection Team: With a decade of experience, our team ensures your products meet the highest quality standards.
• On-time Communication within 24 hours: We guarantee prompt communication, addressing your needs and queries without delay.
• Always keep Promise: Our commitment to keeping promises builds trust and reliability with every interaction.
• Always ready to be your strong backing: Count on us as your steadfast partner, supporting your business with unwavering reliability.
Excellent "quality and service" perfectly solve worries for "worldwide customers": Our exceptional quality and service eliminate concerns, ensuring satisfaction across the globe.
Successful "cooperation and win-win" fully build a strong backing for "business partners": Our collaborative approach creates win-win scenarios, strengthening and supporting our valued business partners.
Richwood Laminate Flooring, Beyond Your Imagination! Discover flooring solutions that exceed your expectations, enriching your spaces with elegance and durability.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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