Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Experience the unrivaled assurance with our ISO9001 Quality Control System, a hallmark of exceptional standards.
• Our top-tier internal product and QC team tirelessly ensures perfection in every detail.
• We meticulously conduct pre-inspections on all raw materials, ensuring only the best are used.
• Each production process is scrutinized through rigorous mid-inspection, guaranteeing excellence.
• Our final inspection is executed either by CIQ's state-of-the-art laboratory or by our experts, ensuring nothing short of quality.
• We welcome and accommodate the customer's inspection to meet your demands.
• In the rare event of a claim, simply provide us with product pictures and order details. We will swiftly analyze the issue and collaborate on a final resolution with you.
Advantage
Unparalleled Quality, Elevating your Sales Potential
Our factory is passionately dedicated to delivering the quality you truly deserve. Leveraging ISO9001 standards alongside cutting-edge German Technology, we invest significantly in Research & Development. Our laboratory is fully equipped for comprehensive quality testing.
• Immerse in the precision of our ISO9001 Quality Control System, reflecting our commitment to excellence.
• Our professional internal product and QC team ensures every step is flawless: Pre-inspection of raw materials, mid-inspection during each production process, and final inspections by CIQ's laboratory or our own. Customer inspections are always welcome.
• Benefit from independent third-party laboratory endorsements, including esteemed names like SGS and Intertek.
• Streamlined Claim Settlement: Prompt resolution within 5 working days, upon receiving product images and order details.
Exceptional Service, Maximizing Your Efficiency
• Receive seamless Order Weekly Updates.
• Guaranteed on-time delivery to ensure your peace of mind.
• Avail of our complimentary sample support.
• Enjoy free new product samples with every container order.
• We craft professional, bespoke samples and displays tailored to your exact requirements.
• Products are developed to your specifications in design, size, and surface finish, fulfilling all your needs.
Outstanding Team, Alleviating Your Concerns
With a positive attitude, expert knowledge, prompt communication, and responsible actions, we are always here for you! • Our Professional Product Technology Team is at your service.
• Our team boasts 10 years of Quality Control & Inspection expertise.
• Enjoy prompt communication, guaranteed within 24 hours.
• Trust in our unwavering commitment to always keep promises.
• We are perpetually ready to be your steadfast support.
Our remarkable 'quality and service' comprehensively resolve concerns for 'worldwide customers';
Accomplished 'cooperation and win-win' strategies robustly establish a strong foundation for 'business partners'!
Richwood Laminate Flooring, Expanding Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
){kind=link}