Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Leveraging the ISO9001 Quality Control System, we ensure unparalleled consistency and excellence in every product.
• Our expert internal product and QC team rigorously maintain premium standards.
• Every raw material undergoes thorough pre-inspection to ensure only the finest quality is used.
• Continuous mid-inspection throughout each production process ensures adherence to quality benchmarks.
• Each product undergoes a comprehensive final inspection, either by CIQ's laboratory or our own experts.
• We welcome customer inspection to verify the unparalleled quality firsthand.
• In the rare event of claims, simply provide pictures and order details. We will meticulously analyze and collaborate with you to resolve the issue efficiently.
Advantage
Superior Quality, Driving Your Sales Upward
At our factory, we are dedicated to delivering the exceptional quality you merit. By integrating ISO9001 standards and cutting-edge German Technology, we have heavily invested in Research & Development. Our state-of-the-art lab is fully equipped for rigorous quality testing.
• Utilizing the ISO9001 Quality Control System, we maintain the highest level of product assurance.
• Our professional internal product and QC team conducts thorough pre-inspections, mid-production checks, and final inspections, ensuring excellence. Customer inspections are welcomed to verify quality.
• Supported by third-party laboratories such as SGS and Intertek, we reinforce our commitment to quality.
• Swift and Effective Claim Resolution: Should claims arise, simply provide necessary details and we will resolve any issue with you within five working days.
Enhanced Service, Optimizing Your Costs
• Receive Weekly Order Updates to keep you informed and at ease.
• Punctual delivery ensures your business runs smoothly without delays.
• Access to complimentary sample support to better assess our product offerings.
• Enjoy free samples of new products included with your container shipment.
• We craft customized and exceptional samples and displays tailored to your specific requirements.
• We develop unique products, tailored in design, size, and surface, based on your distinctive requirements.
Dedicated Team, Alleviating Your Concerns
With a positive outlook, deep expertise, clear communication, and accountability, we are here to support you tirelessly! • Professional Product Technology Team
• A team with over a decade of expertise in quality control and inspection.
• Guaranteed prompt communication within 24 hours.
• We always honor our commitments.
• Ready to serve as your reliable support system at any time.
Exceptional "quality and service" ensure peace of mind for "customers across the globe".
Successful "partnerships and shared success" form a robust foundation for "our business allies"!
Richwood Laminate Flooring, Exceeding Every Expectation!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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