Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Proudly adhering to the ISO9001 Quality Control System, ensuring top-tier standards in every facet of production.
• Our seasoned professional internal product and QC team stand at the forefront, ensuring excellence.
• Each batch of raw materials undergoes meticulous pre-inspection, affirming quality from the start.
• With rigorous mid-inspection during every production process, quality is never compromised.
• Final inspections executed by CIQ's laboratory or our expert team guarantee impeccable results.
• We welcome customer inspections to further assure confidence in our exceptional quality.
• In the unlikely event of product claims, simply provide pictures and order details. We commit to a thorough analysis and a comprehensive solution, collaboratively crafted with our valued customers.
Advantage
Experience Superior Quality, Elevate Your Sales
Our dedicated factory pledges to deliver unparalleled quality, leveraging the ISO9001 standards and advanced German Technology. Significant investment in Research & Development underscores our commitment, complemented by a state-of-the-art laboratory for quality assurance.
• We implement the ISO9001 Quality Control System at every production stage for consistent excellence.
• Our competent team conducts thorough pre-inspections, mid-inspections, and final inspections while accommodating customer evaluations for a holistic assurance approach.
• Supported by Third Party Laboratories: SGS, Intertek, and more, ensuring reliable verification.
• Swift and Efficient Claim Settlement: Provide product photos and order info for a comprehensive resolution process, typically concluded within 5 working days.
Unparalleled Service, Optimizing Your Expenses
• Weekly updates ensure you are constantly informed about your order's progress.
• Our on-time delivery system guarantees your projects proceed without delay.
• Enjoy the benefit of free sample support, assisting in decision-making processes.
• Complimentary new product samples are included in every container shipment.
• We create professional & tailor-made samples, and displays tailored to our customers' unique requirements.
• Product development in design, size, and surface finishes is customized based on customer needs.
Dedicated Team, Alleviating Your Concerns
With a positive attitude, profound professional knowledge, and responsible action, our team ensures timely communication. We are unfailingly present for you! • Specialized in Professional Product Technology
• Our 10 Years seasoned Quality Control & Inspection Team ensures impeccable product quality.
• Communication is prioritized with responses guaranteed within 24 hours.
• Integrity is our hallmark; we always keep our promises.
• We are perpetually prepared to be your unwavering support system.
Our commitment to exceptional "quality and service" seamlessly alleviates concerns for our "global customers".
A successful "partnership and win-win" creates a robust foundation for our "business partners".
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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