Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our commitment to excellence is demonstrated by our adherence to the ISO9001 Quality Control System, ensuring every product meets the highest standards.
• Our experienced internal product and QC team is dedicated to maintaining exceptional quality through rigorous inspections.
• Comprehensive pre-inspection of all raw materials guarantees the integrity and quality of the inputs we use.
• Mid-inspection during every stage of production ensures continuous quality assurance and adherence to standards.
• Final inspection is conducted either at CIQ's laboratory or by our proficient team, ensuring the highest quality before delivery.
• We welcome the customer's inspection as part of our open and transparent quality assurance process.
• In the rare event of claims, we require pictures of the claimed products and order information to facilitate a thorough analysis and provide a conclusive solution.
Advantage
Better Quality, Increasing Your Sales
Our factory is dedicated to delivering quality that surpasses your expectations. With ISO9001 standard processes and cutting-edge German Technology, we have invested heavily in Research & Development, boasting a state-of-the-art lab for comprehensive quality testing.
• Rely on our ISO9001 Quality Control System to consistently deliver products of unmatched quality.
• Our professional internal product and QC team conducts meticulous inspections: from raw materials to production, culminating with final checks by CIQ's laboratory or in-house experts. We gladly accommodate customer inspections as well.
• Gain assurance with third-party laboratory support from renowned entities like SGS and Intertek.
• Every claim is handled with efficiency. Upon receiving pictures and order details, we analyze the issue and collaborate with customers to resolve it within a swift timeline of five working days.
Better Service, Saving Your Cost
• Stay informed with our regular order updates on a weekly basis.
• We pride ourselves on punctuality, ensuring on-time delivery every time.
• Experience our service with no upfront cost through free sample support.
• New product samples are included in your shipment at no extra charge, sparking innovation.
• Tailored to perfection, we create professional and special samples and displays aligned with your distinct requirements.
• We develop products based on your specifications, from design and size to surface details, ensuring a bespoke experience.
Better Team, Solving Your Worries
Embrace peace of mind with our positive attitude, expert knowledge, timely communication, and responsible actions. Our dedicated team is always here to support and assist you. • Our Professional Product Technology Team is at your service.
• With a decade of experience, our Quality Control & Inspection Team ensures unparalleled product excellence.
• Expect prompt responses with our commitment to communicate within 24 hours.
• We hold ourselves to the highest ethical standards, always keeping our promises.
• Prepared to support you at every step, we are your reliable partner.
Experience unparalleled excellence in 'quality and service' that addresses the concerns of global customers with precision.
Engage in successful collaborations that foster win-win situations, establishing a robust foundation for your business partnerships!
Discover Richwood Laminate Flooring, a marvel that transcends your expectations and imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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