Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adhering to the esteemed ISO9001 Quality Control System, we ensure every facet of our production meets the highest global standards.
• Our dedicated and professional internal product and QC team guarantees unrivaled quality and precision in every product we craft.
• We rigorously pre-inspect all raw materials to ensure only the finest inputs are used in production.
• Comprehensive mid-production inspections are conducted on every process to maintain the highest standards.
• Final inspections are performed by CIQ's laboratory or ourselves to assure top-notch quality.
• Customer inspections are welcomed to provide additional peace of mind and satisfaction.
• In the unlikely event of claims, simply provide us with pictures of the claimed products and order information. We will swiftly analyze the issue and devise a satisfactory solution with our esteemed customers.
Advantage
Experience Superior Quality, Boost Your Sales!
Our factory is devoted to delivering the quality you deserve. With ISO9001 standards and cutting-edge German Technology, we've made significant investments in Research & Development. Our state-of-the-art laboratory is fully equipped for meticulous quality testing.
• Commitment to the ISO9001 Quality Control System.
• Skilled QC team ensures pre-inspection of all raw materials, mid-inspection throughout production, and final inspections conducted by CIQ's labs or ourselves. Customer inspections are always welcome to provide added assurance.
• Supported by esteemed third-party laboratories such as SGS and Intertek for unbiased quality validation.
• Efficient and Responsive Claim Settlement: If claims arise, simply provide images and order details. We promise to analyze and resolve the issue with customers within five working days.
Exceptional Service, Optimizing Your Costs
• Receive weekly updates on your order progress to keep you informed and in control.
• Guaranteed on-time delivery to meet your critical deadlines without compromise.
• Avail yourself of our free sample support to ensure satisfaction before purchase.
• Receive complimentary samples of our latest products with your container order.
• We craft professional and special samples and displays tailored specifically to your requirements.
• We are focused on developing products (including design, size, surface, and more) to precisely match your needs.
Unparalleled Team, Addressing All Your Concerns
Displaying a positive attitude, professional knowledge, and timely communication, we are always ready to serve you responsibly. • Our Product Technology Team is second to none.
• A decade-strong Quality Control & Inspection Team ensures our products are flawless.
• We pledge timely communication within 24 hours, always keeping you informed.
• We always keep our promises, ensuring reliability you can trust.
• We are always prepared to be your steadfast and reliable partner.
Our exceptional 'quality and service' provide unmatched peace of mind for our 'worldwide customers,' ensuring all concerns are effortlessly solved.
Through successful 'cooperation and win-win' strategies, we lay the foundation for a robust partnership with our 'business partners,' underpinning mutual success!
Richwood Laminate Flooring, Surpassing Your Wildest Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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