Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our dedicated and professional internal product and QC team ensures exceptional quality.
• We conduct thorough pre-inspections on all raw materials to maintain superior quality.
• Comprehensive mid-production inspections at every stage ensure consistent excellence.
• Rigorous final inspections conducted by CIQ's laboratory or in-house guarantee quality.
• Customer inspections are always welcomed and encouraged for peace of mind.
• In the rare event of claims, simply provide pictures and order details, and we will swiftly collaborate with you to resolve any issues.
Advantage
Achieve Superior Quality, Boost Your Sales
Our factory is dedicated to delivering the quality you deserve. We adhere to stringent ISO9001 standards and leverage cutting-edge German technology, investing significantly in Research & Development. Our fully equipped lab is devoted to comprehensive quality testing.
• ISO9001 Certified Quality Control System
• Our expert internal QC team ensures quality through pre-inspections of raw materials, mid-production inspections, and exhaustive final inspections conducted by CIQ's laboratory or in-house. Customer inspections are welcomed and supported.
• Supported by Third Party Laboratories such as SGS and Intertek for added assurance.
• Swift and Efficient Claim Resolution: When claims arise, simply provide product photos and order info, and we will resolve the issue with you within just 5 working days.
Enhanced Service, Reduced Costs
• Receive Weekly Order Updates
• Guaranteed On-time Delivery
• Complimentary Sample Support
• Free samples of new products included with your order.
• Create custom professional samples and displays tailored to your specific needs.
• Innovate and develop products to match your design, size, and surface requirements.
Exceptional Team, Resolving Your Concerns
With a positive attitude, expert knowledge, timely communication, and responsible action, we are always here for you! • Expert Product Technology Team
• 10-Year Track Record of Quality Control & Inspection Excellence
• Prompt Communication Within 24 Hours
• Unwavering Commitment to Keeping Promises
• Always Ready to Provide Strong Support and Assurance
Our exceptional quality and service perfectly address all concerns of our global customers.
Successful cooperation and mutual success build a robust foundation for our business partners!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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