Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adherence to the ISO9001 Quality Control System, ensuring unparalleled standards.
• A highly skilled professional internal product and QC team, dedicated to excellence.
• Thorough pre-inspection for all raw materials, promising unmatched quality.
• Rigorous mid-inspection during each production process, maintaining exceptional standards.
• Comprehensive final inspection by CIQ's laboratory or our dedicated experts.
• Welcoming customer inspections to ensure satisfaction.
• In case of claims, simply provide pictures and order details. We'll swiftly analyze and collaborate to deliver a satisfactory solution.
Advantage
Superior Quality, Amplifying Your Sales
Our factory is wholly committed to delivering the quality you deserve. By leveraging ISO9001 standards and cutting-edge German Technology, we've made significant investments in Research & Development. Our state-of-the-art laboratory ensures rigorous quality testing.
• Adherence to the ISO9001 Quality Control System, guaranteeing unmatched excellence.
• Our team conducts thorough pre-inspections for all raw materials, meticulous mid-inspections during production at every stage, and comprehensive final inspections through CIQ's laboratory or our experts. Customer inspections are also welcomed.
• Support from esteemed third-party laboratories like SGS and Intertek, ensuring the highest standards.
• Swift and efficient claim settlement process. If claims arise, provide pictures and order details, and we will analyze and collaborate to reach a resolution within 5 working days.
Enhanced Service, Cutting Your Costs
• Weekly updates on order status, keeping you informed at every step.
• Commitment to on-time delivery, meeting your schedule every time.
• Complimentary sample support, ensuring you make the right choice.
• Inclusion of free new product samples with your order, offering fresh options.
• Creation of professional and bespoke samples and displays, tailored to your unique requirements.
• Product development (design, size, surface, etc.) customized to your specifications.
Exceptional Team, Alleviating Your Concerns
With a positive attitude, profound professional knowledge, timely communication, and responsible action, our team is always ready to assist you! • Professional Product Technology Team at your service.
• Ten years of expertise from our Quality Control & Inspection Team, ensuring excellence.
• Prompt, reliable communication within 24 hours, keeping you informed and assured.
• Commitment to promises, fostering trust and reliability.
• Always prepared to be your steadfast support, whenever you need us.
Exemplary quality and service resolve concerns for customers worldwide effortlessly.
Successful partnerships and mutual success create a robust foundation for business partners.
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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