Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Implementing the ISO9001 Quality Control System
• Our professional internal product and QC team ensures top-notch quality
• Pre-inspection conducted for all raw materials
• Mid-production inspections carried out at every process stage
• Final inspections by CIQ's laboratory or by our expert team
• Customer inspections are also welcome and accepted
• In case of claims, simply provide pictures and order details. We will promptly analyze the issue and devise a solution collaboratively with our customers.
Advantages
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the quality you deserve. Adhering to ISO9001 standards and incorporating German Technology, we have significantly invested in Research & Development. Our lab is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System
• Our professional internal product and QC team conducts pre-inspections for all raw materials, mid-inspections during every production process, and final inspections either by CIQ's laboratory or by us. Customer inspections are also accepted.
• Third-Party Laboratory support from SGS, Intertek, and more
• Efficient Claim Settlement: In the event of claims, provide us with product pictures and order information. We will analyze the problem and offer a resolution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates
• Prompt and On-time Delivery
• Complimentary sample support
• Free new product samples included in your container
• Crafting professional & special samples and displays as per customer requirements
• Product development (design, size, surface, etc.) tailored to customer needs
Exceptional Team, Addressing Your Concerns
With a positive attitude, professional expertise, timely communication, and responsible actions, we are always here for you! • Our Professional Product Technology Team
• 10 Years of expertise in Quality Control & Inspection
• Prompt Communication within 24 hours
• We always honor our commitments
• Ready to be your reliable support system
Outstanding 'quality and service' to perfectly address the concerns of 'global customers.'
Successful 'cooperation and win-win' strategies to provide a robust support system for 'business partners'!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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