Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Certified Quality Control System - Ensuring unparalleled standards in every phase of production.
• Our expert internal product and QC team are dedicated to maintaining exceptional quality.
• Thorough pre-inspection for all raw materials to ensure consistency and excellence.
• Rigorous mid-inspection during every production process to uphold quality integrity.
• Final inspection conducted by CIQ's laboratory or by our own stringent standards.
• Customers are welcome to conduct their own inspections for added peace of mind.
• In the event of claims, simply provide pictures of the claimed products and order information. We will analyze and resolve the issue with customers promptly.
Advantage
Superior Quality, Enhancing Your Sales
At our factory, we are wholeheartedly committed to delivering the quality you deserve. Leveraging ISO9001 standards and cutting-edge German technology, we've heavily invested in Research & Development. Our state-of-the-art lab ensures rigorous quality testing.
• ISO9001 Certified Quality Control System
• Our professional internal product and QC team conducts pre-inspection for all raw materials, mid-inspection during every production process, and a final inspection by CIQ's laboratory or by our standards. Customer inspections are welcome.
• Supported by Third Party Laboratories such as SGS, Intertek, and more for unbiased quality assurance.
• Efficient Claim Settlement: If claims arise, simply provide pictures and order details. We will analyze and propose a resolution with customers within five working days.
Exemplary Service, Reducing Your Costs
• Weekly Order Updates keep you informed and in control.
• Timely delivery guaranteed - your schedule is our priority.
• Complimentary sample support to ensure your satisfaction before commitment.
• Enjoy free samples of our latest products with every shipment.
• We create professional and custom samples and displays tailored to your specifications.
• Our development team crafts products based on your design, size, surface, and more.
Outstanding Team, Eliminating Your Concerns
Our team embodies a positive attitude, professional expertise, timely communication, and a commitment to responsibility. We are here to serve you! • Expert Product Technology Team
• Decade-strong Quality Control & Inspection Team ensures high standards.
• Communication within 24 hours, keeping you updated and assured.
• We always stay true to our promises - integrity is our foundation.
• Ready to be your steadfast support, whatever your needs.
Our unparalleled quality and service beautifully resolve any concerns for customers around the globe.
Our successful collaborations and win-win strategies create a robust foundation for all business partners!
Richwood Laminate Flooring, Beyond Your Wildest Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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