Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Thorough pre-inspection for all raw materials
• Rigorous mid-inspection during production at every stage
• Comprehensive final inspection by CIQ's laboratory or our team
• Customer inspections are also welcomed.
• In the rare event of claims, we require photos of the claimed products and order information. We will analyze the issue and collaborate with customers to find an optimal solution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the quality you deserve. With ISO9001 standards and advanced German Technology, we have heavily invested in Research & Development. Our state-of-the-art lab ensures consistent quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production at every stage Final inspection by CIQ's laboratory or our team Customer inspections are also welcomed.
• Third-Party Laboratory support: SGS, Intertek, and more.
• Efficient Claim Settlement In the event of claims, photos of the claimed products and order information are required. We will analyze the issue and work out an optimal solution with customers within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates
• Punctual delivery
• Complimentary sample support
• Free inclusion of new product samples in the container
• Creation of professional & special samples, displays tailored to customer requirements
• Development of products (design, size, surface, etc.) based on customer requirements
Outstanding Team, Easing Your Concerns
With a positive attitude, professional knowledge, timely communication, and responsible actions, we are always here for you! • Professional Product Technology Team
• 10 Years of Quality Control & Inspection Expertise
• Prompt Communication within 24 hours
• Consistently keeping our promises
• Always ready to be your strong support
Exceptional quality and service, perfectly eradicating worries for worldwide customers.
Successful cooperation and win-win scenarios, building a robust support system for business partners!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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