Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our ISO9001 Quality Control System ensures every product meets the highest international standards.
• A dedicated and professional internal product and QC team is at the forefront of maintaining our quality.
• Rigorous pre-inspection for all raw materials guarantees a flawless start to our manufacturing process.
• Comprehensive mid-inspection during every stage of production ensures consistent quality.
• Final inspections conducted by CIQ's laboratory or by our expert team ensure perfection.
• Customer inspections are welcome to assure transparency and confidence in our products.
• In the rare event of claims, simply provide pictures and order details. We will analyze the issue and collaborate with you to find a solution promptly.
Advantage
Superior Quality, Elevating Your Sales
Our factory is dedicated to delivering the unparalleled quality you deserve. Adopting the ISO9001 standards and advanced German Technology, we heavily invest in R&D. Our fully equipped lab conducts meticulous quality testing.
• The ISO9001 Quality Control System is the backbone of our quality assurance processes.
• Our skilled internal product and QC teams perform pre-inspections on all raw materials, mid-inspections throughout production, and final inspections either by CIQ's laboratory or ourselves. Customers are always welcome to inspect.
• We offer Third Party Laboratory support including renowned labs like SGS and Intertek.
• Swift and Efficient Claim Settlement: Upon receiving pictures and order details for any claims, we pledge to resolve the issue within 5 working days.
Outstanding Service, Reducing Your Costs
• Weekly updates on your order status keep you informed every step of the way.
• We pride ourselves on on-time delivery, ensuring your projects stay on schedule.
• Free sample support allows you to evaluate our products risk-free.
• Complimentary new product samples included with every container shipment.
• We create professional and special samples, displays tailor-made to your specifications.
• We develop custom products designed to your exact requirements, including design, size, surface, and more.
Exceptional Team, Relieving Your Concerns
With a positive attitude, professional knowledge, timely communication, and responsible actions, we stand ready to support you. • Our expert Product Technology Team is second to none.
• We boast a decade of excellence with our 10 Years Quality Control & Inspection Team.
• We guarantee prompt communication within 24 hours, ensuring no query goes unanswered.
• Our promise is our bond, and we always keep it.
• We are perpetually prepared to be your unwavering support.
Unmatched "quality and service" effortlessly resolve concerns for "customers around the globe".
Successful "cooperation and win-win" scenarios forge an unbreakable support system for "business partners".
Richwood Laminate Flooring, Transcending Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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