Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our expert internal product and QC team is dedicated to excellence.
• Rigorous pre-inspection procedures for all raw materials ensure top quality.
• Thorough mid-inspection during production at every stage to maintain standards.
• Comprehensive final inspection conducted by CIQ's laboratory or by our own experts.
• Customer inspection is warmly welcomed and encouraged.
• In the rare event of a claim, simply provide pictures of the product and order details. We will promptly analyze and collaborate with you to determine the best solution.
Advantage
Unmatched Quality Enhancing Your Sales
Our factory pledges to deliver the quality you deserve. With the ISO9001 standard and cutting-edge German Technology, we've heavily invested in R&D. Our lab is equipped with state-of-the-art quality testing equipment.
• ISO9001 Quality Control System
• Our adept internal product and QC team ensures: Pre-inspection for all raw materials Mid-process inspection through every stage Final inspection by CIQ's lab or our own Customer inspection options are available.
• Supported by renowned third-party laboratories: SGS, Intertek, and more.
• Swift Claim Resolution: In the event of a claim, provide product pictures and order details. We will promptly analyze and resolve the issue with a solution within 5 working days.
Exceptional Service, Reducing Your Costs
• Regular Weekly Order Updates
• Guaranteed On-Time Delivery
• Complimentary Sample Support
• Free samples of new products included in your container
• Customized professional and special samples, displays crafted to meet customer specifications
• Innovative product development (design, size, surface, etc.) tailored to customer needs
Outstanding Team, Addressing Your Concerns
With a positive attitude, professional expertise, prompt communication, and responsible actions, we are always at your service! • Expert Product Technology Team
• Decade-long Quality Control & Inspection Team
• Guaranteed On-time Communication within 24 hours
• Commitment to Keeping Promises
• Always ready to provide unwavering support as your reliable ally
Unparalleled 'quality and service' that alleviates concerns for 'global customers'.
Prosperous 'cooperation and win-win' strategy providing a robust foundation for 'business partners.'
Richwood Laminate Flooring, A World Beyond Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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