Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adherence to the ISO9001 Quality Control System ensures unparalleled precision and excellence in every product.
• A dedicated team of skilled professionals oversees every step with our internal product and quality control team.
• Every raw material undergoes stringent pre-inspection to ensure impeccable quality from the start.
• Meticulous mid-inspections are conducted during every stage of production to maintain consistency.
• Comprehensive final inspections are executed by CIQ's laboratory or internally, ensuring unmatched reliability.
• Customers have the flexibility to conduct their own inspections, highlighting our transparency and trust.
• In the event of claims, simply provide product photos and order details. We collaborate closely, analyzing any issues to devise the ideal resolution alongside our valued customers.
Advantage
Superior Quality Elevates Your Sales to New Heights
At our factory, we are devoted to delivering the quality you inherently deserve. By implementing the ISO9001 standards and utilizing cutting-edge German Technology, we heavily invest in Research & Development. Our state-of-the-art laboratory is fully equipped for comprehensive quality testing.
• Strict adherence to the ISO9001 Quality Control System
• A professional internal product and QC team ensures rigorous pre-inspection for all raw materials, diligent mid-inspection during every production process, and a thorough final inspection conducted by either CIQ's laboratory or ourselves, with the customer's inspection warmly welcomed.
• Robust support from Third Party Laboratories such as SGS, Intertek, and others.
• Swift and Efficient Claim Settlement: If claims arise, provide pictures and order details. Within 5 working days, we analyze the issue and collaborate with you to reach a conclusive solution.
Enhanced Service, Reducing Your Costs
• Receive weekly updates on your order's progress.
• Depend on our commitment to on-time delivery, ensuring your peace of mind.
• Avail free sample support to evaluate our product quality firsthand.
• Complimentary samples of our newest products included with your shipment.
• We craft professional and unique samples and displays tailored to meet your specific requirements.
• Our development team can customize products based on your design, size, and surface preferences.
An Outstanding Team, Addressing Your Concerns
With a positive attitude, professional expertise, timely communication, and responsible actions, our team is always ready to assist you! • Our Professional Product Technology Team is at your service.
• A decade-strong Quality Control & Inspection Team ensures our standards never waver.
• We guarantee prompt communication within 24 hours, ensuring your queries are always addressed.
• We are resolute in our commitment to always keep our promises.
• Our team stands prepared to be your unwavering support.
Outstanding "quality and service" provide comprehensive solutions for "global customers," eliminating worry and enhancing satisfaction.
Triumphant "cooperation and win-win" strategies forge a robust foundation for "business partners," ensuring mutual success and prosperity!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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