Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our skilled and professional internal product and QC team ensures excellence in every detail.
• Comprehensive pre-inspection for all raw materials to ensure unparalleled quality from the start.
• Rigorous mid-inspection throughout production at every process to maintain superior standards.
• Final inspection conducted by CIQ's laboratory or by our expert team to certify quality.
• Customer inspections are welcomed to affirm quality satisfaction.
• In the unlikely event of claims, simply provide pictures and order details. We will promptly address and resolve with you.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the quality you deserve. Through the ISO9001 standards and cutting-edge German Technology, we've made significant investments in Research & Development. Our fully equipped lab ensures meticulous quality testing.
• ISO9001 Quality Control System
• Our professional internal QC team conducts pre-inspections for all raw materials, mid-inspections during every production process, and final inspections by CIQ's laboratory or by us. Customer inspections are also welcomed.
• Third Party Laboratory support available: SGS, Intertek, and more.
• Efficient Claim Settlement: In case of a claim, simply provide photos and order details. We will analyze and resolve the issue with you within five working days.
Exceptional Service, Reducing Your Costs
• Weekly order updates keep you informed every step of the way.
• Timely delivery ensures your projects progress smoothly.
• Take advantage of our free sample support to experience our quality firsthand.
• Enjoy free samples of our new products with your container shipments.
• We create professional and tailored samples, as well as displays that meet your unique specifications.
• We develop products to your requirements, including design, size, and surface options.
A Superior Team, Easing Your Concerns
We maintain a positive attitude, possess professional knowledge, and ensure timely communication, acting responsibly. We're always here for you! • Professional Product Technology Team
• An experienced team with over 10 years of quality control and inspection expertise.
• We ensure on-time communication within 24 hours, addressing your needs promptly.
• We always keep our promises, guaranteeing reliability.
• Ready to be your steadfast support, always.
Our exceptional 'quality and service' provide peace of mind to 'worldwide customers'.
Our successful 'cooperation and win-win' philosophy strengthens our 'business partners'!
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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