Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Upholding the distinguished ISO9001 Quality Control System
• Led by a Professional internal product and QC team
• Rigorous Pre-inspection for all raw materials ensures quality consistency
• Meticulous Mid-inspection during every production process
• Thorough Final inspection by CIQ's laboratory or our own experts
• Welcoming customer inspections for added assurance.
• In the event of claims, simply provide us with pictures of the products and order details. We'll swiftly analyze the issue and collaborate with you to devise a satisfactory solution.
Advantage
Premium Quality to Propel Your Sales
Our factory is unwavering in its commitment to provide the exceptional quality you deserve. By integrating ISO9001 standards and advanced German Technology, we've made substantial investments in Research & Development. Our state-of-the-art lab is dedicated to comprehensive quality testing.
• Superior ISO9001 Quality Control System
• Our Professional internal product and QC team conducts detailed Pre-inspection of all raw materials, Mid-inspection during every production stage, and a Final inspection by CIQ's laboratory or our experts, while customer inspections remain welcome.
• We offer robust Third Party Laboratory support, including SGS and Intertek.
• Seamless Claim Resolution: In the event of claims, kindly provide product images and order details. We will assess the issue and provide a final resolution in collaboration with you, all within five working days.
Superior Service to Optimize Your Costs
• Weekly Order Updates keep you informed
• On-time delivery ensures your operations run smoothly
• Avail Free sample support for quality assurance
• Complimentary inclusion of new product samples in your container
• Tailor-made Professional & Special Samples, displays crafted to meet your unique specifications
• Innovatively develop products (design, size, surface, etc.) to align with your specific requirements
Exceptional Team to Alleviate Your Concerns
With a Positive attitude, deep professional knowledge, prompt communication, and responsible action, we are always at your service! • Our Professional Product Technology Team
• Our seasoned 10 Years Quality Control & Inspection Team
• Assured On-time Communication within 24 hours
• Consistently honor our commitments
• Always prepared to be your unwavering support
Delivering unparalleled "quality and service" to effectively resolve concerns for "worldwide customers";
Fostering Successful "cooperation and win-win" strategies to construct an unshakeable foundation for "business partners"!
Richwood Laminate Flooring: Elevating Standards Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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