Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our ISO9001 Quality Control System ensures unmatched standards.
• A dedicated internal product and QC team oversees excellence.
• Thorough pre-inspection for all raw materials ensures the finest quality.
• Comprehensive mid-inspection during every production process.
• Rigorous final inspections conducted by CIQ's laboratory or in-house.
• Customer inspections are not only welcomed but encouraged.
• In the event of claims, simply provide photos and order details. We will promptly analyze and collaborate with you for a perfect resolution.
Advantage
Enhance Your Sales with Superior Quality
Our commitment to quality uses the prestigious ISO9001 standard combined with state-of-the-art German Technology. We have heavily invested in Research & Development, boasting a fully equipped lab for rigorous quality testing.
• Adherence to an ISO9001 Quality Control System.
• A professional internal product and QC team ensures meticulous pre-inspections for all raw materials, thorough mid-inspections during production, and final inspections by CIQ's laboratory or our experts. Customer inspections are also supported.
• Supported by third-party laboratories like SGS and Intertek.
• Efficient Claim Resolution: In the event of a claim, provide us with photos and order details and expect a comprehensive solution within 5 working days.
Exceptional Service, Cost Savings
• Consistent Weekly Order Updates.
• Guarantees on-time delivery for every order.
• Free sample support to aid your decision-making.
• Complimentary new product samples included with every container.
• Creation of bespoke samples and displays tailored to your specifications.
• Product development (design, sizing, surface) customized to your demands.
Outstanding Team, Easing Your Concerns
Our team embodies a positive attitude coupled with professional expertise, ensuring timely communication and responsible actions. We are always at your service! • Professional Product Technology Team at your command.
• A seasoned Quality Control & Inspection Team with 10 years of experience.
• Prompt communication, guaranteed within 24 hours.
• Unwavering commitment to keeping promises.
• Always ready to serve as your reliable support.
Our exceptional 'quality and service' effectively alleviate concerns for 'worldwide customers'.
Fruitful 'cooperation and win-win' relationships forge a formidable support system for 'business partners'!
Richwood Laminate Flooring, Exceeding All Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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