Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System - Our dedication to excellence is underscored by our adherence to the rigorous ISO9001 standards, ensuring top-tier quality.
• Professional internal product and QC team - Our seasoned team is committed to maintaining exceptional quality control, providing you with the best possible products.
• Pre-inspection for all raw materials - We meticulously inspect every piece of raw material to ensure the highest standards from the very beginning.
• Mid-inspection during production from every process - Continuous monitoring and inspection during each stage of production safeguard product integrity.
• Final inspection by CIQ's laboratory or ourselves - We conduct rigorous final inspections to ensure that our products meet all specified requirements.
• The customer's inspection is also acceptable - We welcome and accommodate customer inspections, ensuring total satisfaction with our deliveries.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers.
Advantage
Better Quality, Increasing your sales - Exceptional quality that propels your business success, elevating your sales figures.
Our factory is committed to give you the quality you deserve. Using ISO9001 standard & German Technology, we invested a lot in Research & Development. We have a fully equipped lab for quality testing - Our relentless pursuit of quality through ISO9001 standards and cutting-edge German technology ensures superior products. Our advanced R&D and lab facilities guarantee exemplary quality testing.
• ISO9001 Quality Control System - Upholding the finest quality assurance through the comprehensive ISO9001 system.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable.
• Third Party Laboratory support: SGS, Intertek... - Collaborating with renowned third-party labs like SGS and Intertek to provide additional validation for our products.
• Efficient Claim Settlement - If claims arise, we promptly resolve them within 5 working days by analyzing the issue based on provided images and order details, ensuring customer satisfaction.
Better Service, Saving your cost - Streamlined services tailored to cut down your expenses while ensuring satisfaction.
• Order Weekly Update - Stay informed with timely updates on your order status, enhancing transparency and trust.
• On-time delivery - We pride ourselves on punctual deliveries, ensuring your schedule is never disrupted.
• Free sample support - Experience our quality firsthand with complimentary samples, empowering your decision-making.
• Free new products samples into container - Explore our latest innovations with free sample inclusion in your shipments.
• Make professional & Special Samples, displays according to customer's requirement - Tailor-made samples and displays crafted to meet your specific needs.
• Develop products (design, size, surface and so on) based on customer's requirement - Customizable product development focusing on design, size, and surface to cater to your precise specifications.
Better Team, Solving your worries - A dedicated and professional team ready to address all your concerns, ensuring peace of mind.
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team - Our professional team is equipped with the knowledge and positive attitude to serve you.
• 10 Years Quality Control & Inspection Team - A decade of expertise in quality control and inspection, delivering unmatched reliability.
• On-time Communication within 24hours - We guarantee prompt responses, ensuring all your queries are addressed within 24 hours.
• Always keep Promise - Our commitment to integrity is unwavering; we always fulfill our promises.
• Always ready to be your strong backing - Count on us for steadfast support in all your business endeavors.
Excellent "quality and service" perfectly solve worries for "worldwide customers"; - Our superb quality and service eliminate concerns for customers across the globe.
Successful "cooperation and win-win" fully build a strong backing for "business partners"! - Together, we achieve mutual success, establishing a formidable alliance for our business partners.
Richwood Laminate Flooring, Beyond Your Imagination! - Step into a world of excellence with Richwood Laminate Flooring, where quality exceeds your expectations.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
){kind=link}