Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our seasoned and skilled internal product and QC teams ensure excellence.
• Comprehensive pre-inspection for all raw materials ensures premium quality.
• Thorough mid-inspection at every production stage maintains high standards.
• Final inspection conducted by CIQ's laboratory or by our expert team guarantees superior results.
• Customer-conducted inspections are warmly welcomed, ensuring confidence in our quality.
• In the rare event of claims, simply provide product images and order details. We swiftly analyze and collaborate with you to devise an optimal solution.
Advantage
Superior Quality, Propelling Your Sales
Our factory is dedicated to delivering the outstanding quality you deserve. Leveraging the ISO9001 standard and superior German Technology, we have invested significantly in Research & Development to ensure exceptional outcomes. Our state-of-the-art lab is equipped for rigorous quality testing.
• Unwavering ISO9001 Quality Control System
• Diligent internal product and QC team, meticulous pre-inspection for all raw materials, continuous mid-inspection during every production phase, and comprehensive final inspections by CIQ's laboratory or our experts. Customer inspections enhance transparency.
• Third Party Laboratory support from reputable names like SGS and Intertek.
• Efficient Claim Resolution: When claims arise, simply provide photos of the products and order details. Our team will analyze and resolve the issue with customers within 5 working days.
Enhanced Service, Reducing Your Costs
• Weekly Order Updates keep you informed and assured.
• Punctual On-Time Delivery ensures project timelines are met.
• Free Sample Support to assist you in making informed decisions.
• Complimentary new product samples included with shipments.
• Crafting professional & custom samples and displays tailored to customer specifications.
• Innovating products-design, size, surface, and more-based on customer needs.
Exceptional Team, Alleviating Your Concerns
With a positive attitude and deep professional knowledge, our team ensures timely communication and responsible action. We are steadfastly by your side! • Expert Product Technology Team
• 10 Years of seasoned Quality Control & Inspection Team expertise.
• Swift On-Time Communication within 24 hours strengthens partnership.
• Reliability is our hallmark: We Always Keep Our Promises.
• Ever-prepared to be your robust and reliable support system.
Our impeccable 'quality and service' comprehensively address concerns for our 'worldwide customers';
Our successful 'cooperation and win-win' strategy forms a steadfast foundation for our 'business partners'!
Richwood Laminate Flooring, Elevating Expectations Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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