Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: We adhere to the pinnacle of quality standards, ensuring every product meets international benchmarks.
• Professional internal product and QC team: Our expert team meticulously oversees every detail, guaranteeing superior quality at every step.
• Pre-inspection for all raw materials: Rigorous assessments ensure only premium raw materials are used, setting the stage for excellence.
• Mid-inspection during production from every process: Continuous vigilance throughout production ensures consistency and reliability.
• Final inspection by CIQ's laboratory or ourselves: Our ultimate check performed either by CIQ's renowned lab or our thorough experts.
• The customer's inspection is also acceptable: We welcome your own evaluations to affirm our commitment to quality.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: In the rare event of a claim, our swift and comprehensive analysis ensures a resolution that satisfies you.
Advantage
Better Quality, Increasing your sales
Our factory is committed to providing the quality you deserve. Utilizing ISO9001 standards and cutting-edge German technology, we have heavily invested in Research & Development, complemented by a state-of-the-art lab for rigorous quality testing.
• ISO9001 Quality Control System: This globally recognized standard is at the core of our quality assurance.
• Professional internal product and QC team: Our seasoned experts conduct exhaustive inspections - from raw material pre-checks to mid-production evaluations and final assessments by either CIQ's laboratories or our own, with customer inspections welcome.
• Third Party Laboratory support: SGS, Intertek...: Renowned third-party labs such as SGS and Intertek further authenticate our quality.
• Efficient Claim Settlement: Rapid and thorough resolution within 5 working days, ensuring your satisfaction is our priority.
Better Service, Saving your cost
• Order Weekly Update: Stay informed with timely updates on your order's progress.
• On-time delivery: Dependable delivery schedules ensure your operations run smoothly.
• Free sample support: Experience our quality risk-free with complimentary samples.
• Free new products samples into container: Discover our latest innovations with no additional cost.
• Make professional & Special Samples, displays according to customer's requirement: Customized samples and displays tailored to your specific needs.
• Develop products (design, size, surface and so on) based on customer's requirement: Personalized product development to suit your unique specifications.
Better Team, Solving your worries
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! Our dedicated team provides unwavering support with professionalism and prompt communication.
• 10 Years Quality Control & Inspection Team: A decade of excellence in quality assurance to support your success.
• On-time Communication within 24hours: Swift responses ensure your inquiries are addressed promptly.
• Always keep Promise: Our commitment to you is unwavering and reliable.
• Always ready to be your strong backing: Depend on us for steadfast support in every endeavor.
Excellent "quality and service" perfectly solve worries for "worldwide customers"; Our top-notch quality and service eliminate concerns for our global clientele.
Successful "cooperation and win-win" fully build a strong backing for "business partners"! Together, we forge successful partnerships, laying a robust foundation for mutual growth.
Richwood Laminate Flooring, Beyond Your Imagination! Discover innovation and quality that surpass expectations at Richwood Laminate Flooring.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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