Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System, a testament to our unwavering commitment to quality excellence.
• Our professional internal product and QC team ensures meticulous attention to detail.
• Pre-inspection for all raw materials assures the foundation of superior products.
• Mid-inspection during production at every process to maintain consistent quality.
• Final inspection by CIQ's laboratory or our experts, ensuring impeccable standards.
• Customer's inspection is warmly welcomed to partner with you in quality assurance.
• In the rare event of claims, simply provide pictures and order details. We swiftly analyze and resolve with you, ensuring satisfaction and confidence.
Advantage
Better Quality, Enhancing Your Sales Potential
Our factory is unwavering in its commitment to providing you with unparalleled quality. Adhering to ISO9001 standards and utilizing German technology, we've made significant investments in Research & Development, backed by a fully equipped lab for rigorous quality testing.
• ISO9001 Quality Control System, a hallmark of our quality assurance.
• Our expert internal product and QC team leads comprehensive pre-inspection for all raw materials, mid-inspection throughout production, and final checks by CIQ's laboratory or our specialists. Customer's own inspection is highly respected.
• Supported by Third Party Laboratories like SGS and Intertek, reinforcing our dedication to quality.
• Efficient Claim Settlement: In the unlikely event of claims, provide pictures and order details. We promise a thorough analysis and a resolution within just 5 working days.
Better Service, Reducing Your Costs
• Weekly updates on your order keep you informed every step of the way.
• On-time delivery ensures your projects stay on schedule.
• Enjoy the advantage of free sample support, facilitating informed decisions.
• Benefit from free new product samples added into your container.
• We craft professional and special samples and displays tailored to your unique requirements.
• We develop products based on your specific needs, including design, size, surface, and more.
Better Team, Eliminating Your Concerns
With a positive attitude, expert knowledge, prompt communication, and responsible actions, our team is always here for you! • Our Professional Product Technology Team is at your service.
• Our Quality Control & Inspection Team boasts a decade of experience, ensuring top-notch standards.
• We guarantee on-time communication within 24 hours, keeping you constantly informed.
• Our promise is unwavering, and we are committed to delivering on it.
• We stand ready to be your unwavering support, no matter the circumstance.
Our exceptional 'quality and service' are designed to dissolve your worries, offering peace of mind to 'worldwide customers'.
Our successful 'cooperation and win-win' strategy is built to provide a formidable support for 'business partners', ensuring mutual growth and prosperity.
Richwood Laminate Flooring: Redefining Excellence, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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