Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Rigorous pre-inspection for all raw materials
• Thorough mid-inspection during production from every process
• Comprehensive final inspection by CIQ's laboratory or ourselves
• The customer's inspection is not only welcome but encouraged.
• Should claims arise, simply provide us with pictures of the claimed products and order information. We will meticulously analyze the issue and collaborate with customers to devise a final solution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is unwavering in its commitment to deliver the exceptional quality you deserve. By adhering to the prestigious ISO9001 standard and integrating advanced German technology, we have made significant investments in Research & Development. Our state-of-the-art lab is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team ensure pre-inspection for all raw materials, mid-inspection during production at every process stage, and a meticulous final inspection by CIQ's laboratory or ourselves. The customer's inspection is also highly valued.
• Third Party Laboratory support from industry leaders like SGS, Intertek, and more.
• Efficient Claim Settlement: If claims arise, we require pictures of the claimed products and order information. Our team will analyze the issue and collaborate with customers to find a final solution within 5 working days.
Enhanced Service, Reducing Your Costs
• Weekly Order Updates
• Punctual delivery guaranteed
• Complimentary sample support
• Free samples of new products included in your container
• Customize professional & bespoke samples and displays according to your specifications
• Innovatively develop products (design, size, surface, and more) tailored to your requirements
Outstanding Team, Alleviating Your Concerns
With a positive attitude, expert knowledge, timely communication, and responsible action, we are perpetually at your service! • Our Professional Product Technology Team
• 10 Years of Expertise in Quality Control & Inspection
• Promising on-time communication within 24 hours
• Unwavering Commitment to Keeping Promises
• Always prepared to be your steadfast supporter
Our excellent "quality and service" seamlessly address "worldwide customer" concerns;
Our successful "cooperation and win-win" strategy solidifies a robust foundation for "business partners"!
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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