Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our commitment to excellence is anchored by the ISO9001 Quality Control System, ensuring top-tier standards.
• Our professional internal product and QC team operates with unparalleled expertise to guarantee superior product quality.
• Every raw material is subjected to a meticulous pre-inspection process, ensuring only the finest quality materials are used.
• Each stage of production undergoes stringent mid-inspection, reinforcing our dedication to perfection in every process.
• Final inspections are conducted by CIQ's laboratory or by our specialists, guaranteeing products of exceptional quality.
• We welcome customer inspections, ensuring transparency and trust in every transaction.
• In the event of claims, simply provide photos of the claimed products and order information. Our team will promptly analyze the issue and collaborate with you to devise an optimal solution.
Advantage
Enhance Your Sales with Superior Quality
Our factory stands by its promise to deliver the quality you deserve. Leveraging ISO9001 standards and pioneering German technology, we have heavily invested in R&D. Our state-of-the-art laboratory is fully equipped for comprehensive quality testing.
• Utilizing the ISO9001 Quality Control System to ensure unmatched quality.
• Our expert internal product and QC team ensures pre-inspection of all raw materials, mid-production inspections, and final quality checks by CIQ's laboratory or our team. Customer inspections are always welcome.
• We offer Third Party Laboratory support from renowned entities such as SGS and Intertek.
• We ensure efficient claim settlement. If a claim arises, just provide pictures of the products and order details. Our dedicated team will propose a final resolution with you in just 5 working days.
Better Service, Minimizing Your Costs
• Weekly updates on orders keep you informed every step of the way.
• We pride ourselves on delivering all orders punctually.
• Free sample support to aid in your decision-making process.
• Complimentary samples of new products included in your shipments.
• Custom-made professional and special samples, as well as displays, tailored to your specifications.
• We develop products based on your requirements, from design and size to surface details.
Better Team, Eliminating Your Concerns
With a positive attitude, profound professional knowledge, timely communication, and responsible actions, our team is always ready to serve you. • Our Professional Product Technology Team is at your disposal.
• Benefit from the expertise of our team, boasting 10 years of quality control and inspection experience.
• Enjoy seamless communication with our team, always responsive within 24 hours.
• Our promises are steadfast, assuring you of our reliability.
• We are unwaveringly ready to be your robust support system.
Our exceptional "quality and service" comprehensively address concerns for "worldwide customers," ensuring satisfaction and peace of mind.
Our successful "cooperation and win-win" philosophy robustly supports and empowers our "business partners," ensuring mutual growth and success.
Richwood Laminate Flooring: Elevate Your Spaces Beyond Your Wildest Dreams!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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