Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our dedicated professional internal product and QC team ensures excellence
• Thorough pre-inspection for all raw materials to prevent any discrepancies
• Continuous mid-inspection during production at every stage ensures product integrity
• Comprehensive final inspection by CIQ's laboratory or by our own stringent checks
• Customers are welcome to conduct their own inspections for added assurance.
• In the rare event of claims, simply provide product images and order details. We conduct a thorough analysis and collaborate with you to devise the best resolution.
Advantage
Elevate Your Business with Unmatched Quality and Increased Sales
Our factory is dedicated to providing the premium quality you deserve. By adhering to the ISO9001 standards and incorporating cutting-edge German Technology, we have made significant investments in Research & Development. Our state-of-the-art lab is equipped to conduct thorough quality testing.
• Adherence to ISO9001 Quality Control System
• Our professional internal product and QC teams ensure thorough inspections: pre-inspection for raw materials, mid-production oversight, and final inspection either by CIQ's laboratory or our own experts. Customer inspections are also welcome.
• End-to-end support from renowned third-party laboratories like SGS and Intertek
• Swift and Efficient Claim Settlement: In case of claims, just provide pictures and order details. We perform a detailed analysis and deliver a solution within 5 working days.
Superior Service, Cost-Effective Solutions
• Receive Weekly Order Updates for peace of mind
• We guarantee on-time delivery for all orders
• Avail free sample support to test our offerings
• Receive free samples of new products with your shipment
• Tailor-made professional samples and displays created to meet your specific needs
• Product development is driven by your requirements-design, size, surface, and more are customizable.
Exceptional Team, Resolving Your Concerns
Our team embodies positivity, professional expertise, timely communication, and accountability. Always here to support you! • Expert Product Technology Team
• Decade-strong Quality Control & Inspection Team
• Consistent Communication, assured within 24 hours
• We unwaveringly keep our promises to our clients
• Ready to be your unwavering support at all times
Exceptional "quality and service" are our commitment to addressing the concerns of "global customers."
Achieve "cooperation and win-win" success, establishing a formidable support system for "business partners."
Richwood Laminate Flooring-Transcending Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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