Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Pre-inspection for all raw materials
• Mid-inspection during production from every process
• Final inspection by CIQ's laboratory or ourselves
• The customer's inspection is also acceptable.
• In the event of claims, we only require pictures of the claimed products and order information. Our team will analyze the problem and collaborate with customers for a final resolution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to providing you with unparalleled quality. Utilizing the ISO9001 standard and German Technology, we have made significant investments in Research & Development. Our fully equipped lab ensures rigorous quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable.
• Supported by Third Party Laboratories: SGS, Intertek, and more.
• Efficient Claim Resolution In case of claims, we only need pictures of the claimed products and order information. Our team will analyze the issue and reach a final solution with customers within 5 working days.
Enhanced Service, Reducing Your Costs
• Weekly Order Updates
• On-time Delivery
• Complimentary Sample Support
• Free new product samples included in the container
• Customized and Special Samples, displays tailored to customer's requirements
• Product development (design, size, surface, etc.) based on customer's needs
Exceptional Team, Easing Your Concerns
With a positive attitude, professional knowledge, prompt communication, and responsible actions, we are always here for you! • Professional Product Technology Team
• 10 Years Experienced Quality Control & Inspection Team
• Timely Communication within 24 hours
• Consistent Reliability
• Ever-ready to be your steadfast support
Outstanding 'quality and service' expertly mitigate concerns for 'worldwide customers';
Successful 'cooperation and win-win' robustly build a solid foundation for 'business partners'!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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