Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Industry-leading ISO9001 Quality Control System
• Expert internal product and QC team ensuring excellence
• Thorough pre-inspection for all raw materials to ensure the best quality
• Comprehensive mid-production inspections at every stage
• Rigorous final inspections by CIQ's laboratory or by our skilled team
• We welcome and accommodate customer's inspections to meet their standards.
• In the rare event of a claim, simply provide pictures and order details. We diligently analyze the issue and collaboratively devise a solution with you.
Advantage
Superior Quality, Boosting Your Sales
Our factory is unwavering in delivering the premium quality you expect. Adhering to ISO9001 standards and utilizing cutting-edge German Technology, we have made significant investments in Research & Development, boasting a fully equipped laboratory for rigorous quality testing.
• Robust ISO9001 Quality Control System
• Skilled internal product and QC team • Thorough pre-inspection for all raw materials • Meticulous mid-production inspections at every stage • Final inspections by CIQ's laboratory or our team • Customer inspections are gladly welcomed.
• Third Party Laboratory support from renowned institutes like SGS, Intertek, and more.
• Efficient Claim Settlement: In the event of claims, provide us with product pictures and order details. Our team will analyze and resolve the issue within 5 working days efficiently.
Enhanced Service, Reducing Your Costs
• Weekly Order Updates to keep you informed
• Commitment to On-time Delivery
• Complimentary sample support for informed decisions
• Free new product samples packed with your order
• Creation of professional & specialized samples and displays tailored to your needs
• Development of products (design, size, surface, etc.) according to your specific requirements
Outstanding Team, Easing Your Concerns
Embodying a positive attitude, possessing expert knowledge, engaging in timely communication, and executing responsibly. We stand ready to assist you! • Professional Product Technology Team
• Over 10 Years of Experience in Quality Control & Inspection
• Prompt Communication, ensuring responses within 24 hours
• Consistently Keeping Promises
• Perpetually prepared to be your dependable support
Unmatched 'quality and service' that seamlessly resolve concerns for global customers.
Fruitful 'cooperation and win-win' strategies that robustly support business partners!
Richwood Laminate Flooring, An Exceptional Experience Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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