Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Highly skilled internal product and QC team
• Comprehensive pre-inspection for all raw materials
• Thorough mid-inspection during every production process
• Final inspection conducted by CIQ's laboratory or in-house experts
• Customer inspections are warmly welcomed.
• In the rare case of claims, simply provide pictures of the claimed products and the order information. We will promptly analyze the issue and work collaboratively with you to devise the optimal solution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to providing the quality you deserve. By adhering to ISO9001 standards and integrating advanced German technology, we've made significant investments in Research & Development. Our facility boasts a comprehensive lab for rigorous quality testing.
• ISO9001 Quality Control System
• Skilled internal product and QC team rigorously pre-inspect raw materials, conduct thorough mid-inspections during each production process, and perform final inspections with CIQ's laboratory or in-house. Customer inspections are always welcome.
• Supported by Third Party Laboratories including SGS and Intertek.
• Prompt and Efficient Claim Resolution: In the event of a claim, we require photos of the claimed products along with order details. We commit to analyzing the issue and providing a comprehensive solution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates
• Guaranteed on-time delivery
• Complimentary sample support
• Free new product samples included with each container
• Crafting professional and customized samples and displays tailored to customer requirements
• Product development (design, size, surface, etc.) based on customer specifications
Outstanding Team, Eradicating Your Concerns
With a positive attitude, expert knowledge, prompt communication, and responsible actions, we're always at your service! • Expert Product Technology Team
• Over a decade of Quality Control & Inspection expertise
• Guaranteed Communication within 24 hours
• Unwavering commitment to keeping promises
• Ever-ready to be your unwavering support
Remarkable "quality and service" that effortlessly dispel concerns for "global clientele."
Successful "partnerships and mutual success" that robustly establish a strong foundation for "business associates."
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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