Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our ISO9001 Quality Control System ensures each product meets the highest standards.
• Our dedicated professional internal product and QC team guarantees excellence.
• We conduct thorough pre-inspection for all raw materials to ensure faultlessness.
• Mid-inspection is carried out at every stage of production for quality consistency.
• Final inspections are performed by CIQ's laboratory or our expert team to assure quality.
• Customer inspections are welcomed, providing transparency and trust.
• In the rare event of claims, we only require photos and order details to swiftly analyze and resolve the issue collaboratively with our clients.
Advantage
Our superior quality enhances your sales and market presence.
Our state-of-the-art factory commits to delivering the premium quality you deserve. Leveraging the ISO9001 standards and advanced German Technology, we've heavily invested in Research & Development to innovate and perfect our products. Our fully equipped lab ensures rigorous quality testing.
• ISO9001 Quality Control System-your assurance of consistency.
• Our expert QC team conducts pre-inspections of raw materials, mid-production checks, and final evaluations, either by CIQ's laboratory or our specialists. We also welcome customer inspections to assure satisfaction.
• We partner with third-party laboratories such as SGS and Intertek for additional testing assurance.
• Our efficient claim settlement process requires only photos and order details to provide a resolution within five working days, ensuring peace of mind.
Better Service, Saving your cost
• We provide weekly updates on your order status for transparency.
• Guaranteed on-time delivery to meet your business needs.
• Enjoy the benefit of our complimentary sample support to make informed decisions.
• Receive free samples of new products with your order for a competitive edge.
• We create professional, tailored samples and displays according to your specifications.
• We develop customized products in design, size, and surface to meet your unique requirements.
Better Team, Solving your worries
Our team embodies a positive attitude, professional expertise, and a commitment to timely communication and responsible action. We're always here to support you! • Our Professional Product Technology Team is ready to assist.
• Our 10-year experienced Quality Control & Inspection Team ensures reliability.
• We guarantee on-time communication, responding within 24 hours.
• Our promise to you is unwavering reliability.
• We are always prepared to be your unwavering support and strong backing.
Our exceptional quality and service effectively alleviate the concerns of customers worldwide.
Our successful collaborations foster win-win situations, establishing a robust foundation for business partners!
Richwood Laminate Flooring: Exceeding Your Every Expectation!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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