Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our professional in-house product and QC team is committed to excellence.
• Every raw material undergoes meticulous pre-inspection.
• We conduct thorough mid-inspection throughout every stage of production.
• Our final inspection is meticulously executed by either CIQ's laboratory or our own experts.
• Customer inspections are warmly welcomed to ensure satisfaction.
• In the rare event of claims, simply provide photos and order details. Our team will diligently analyze the issue to craft a perfect solution with you.
Advantage
Superior quality to elevate your sales performance.
At our factory, we promise the unparalleled quality you deserve. With adherence to the ISO9001 standards and cutting-edge German technology, we've invested heavily in R&D to ensure top-tier products. Our state-of-the-art lab is fully equipped for precise quality testing.
• ISO9001 Quality Control System
• Our dedicated internal product and QC team conducts pre-inspections on all raw materials, ensures mid-inspection throughout production, and performs final reviews either via CIQ's laboratory or by our professionals. Customer inspections are also warmly invited.
• We offer third-party laboratory support from renowned names like SGS and Intertek.
• Effective and efficient claim resolution: In the unlikely event of a claim, please provide pictures and order details. We will carefully address the issue, collaborating with you to find a final solution within five working days.
Outstanding Service, Reducing Your Costs
• Weekly updates on your orders to keep you informed every step of the way.
• Punctual delivery schedules ensure your satisfaction.
• Free sample support to simplify your decision-making process.
• Complimentary new product samples are included in every container.
• We create professional and unique samples and displays tailored to your specifications.
• Our team develops products based on your specific design, size, and surface preferences.
Exceptional Team, Resolving Your Concerns
With a positive attitude, expert knowledge, timely communication, and responsible actions, our team is always at your service! • Professional Product Technology Team
• A decade of expertise in our Quality Control & Inspection Team.
• Prompt communication assured within 24 hours.
• We consistently uphold our promises.
• Prepared to be your unwavering support.
Our exceptional 'quality and service' eliminate concerns for 'worldwide customers' seamlessly.
Our successful 'cooperation and win-win' strategies provide robust support for 'business partners,' fostering growth and success.
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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