Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• We proudly uphold the ISO9001 Quality Control System, ensuring excellence at every stage.
• Our seasoned internal product and QC teams bring professionalism and precision to every project.
• Rigorous pre-inspection protocols ensure only the finest raw materials are used in production.
• Meticulous mid-inspection is conducted during production to maintain supreme quality through every process.
• Comprehensive final inspections are performed by CIQ's laboratory or by our own experts to guarantee perfection.
• We welcome customer inspections, reflecting our commitment to transparency and trust.
• In the rare event of claims, simply provide pictures of the products and order details. We commit to a detailed problem analysis and will collaborate with customers to devise an optimal solution.
Advantage
Infuse your business with superior quality, driving your sales higher.
Our factory is dedicated to delivering the quality you deserve. By adhering to ISO9001 standards and utilizing advanced German technology, we have heavily invested in Research & Development. Our state-of-the-art lab ensures thorough quality testing.
• ISO9001 Quality Control System at the heart of our operations.
• Our expert internal product and QC teams ensure thorough pre-inspection of all raw materials, conduct diligent mid-inspection during each production stage, and perform exhaustive final inspections in collaboration with CIQ's laboratory or independently. We also accommodate customer inspections for added assurance.
• We partner with reputable third-party laboratories such as SGS and Intertek for additional support and validation.
• Our efficient claim settlement process ensures swift resolution. Upon receiving pictures of the claimed products and order details, we will analyze the issue and present a final resolution to the customer within 5 working days.
Better Service, Cutting unnecessary costs for you.
• Receive weekly updates on your order status, keeping you informed and assured.
• We pride ourselves on delivering your orders on time, every time.
• Benefit from our free sample support, designed to help you make informed decisions.
• Enjoy complimentary new product samples included with your container shipment.
• We craft professional and special samples, as well as displays, tailored to meet your specific requirements.
• We develop products, customize designs, sizes, surfaces, and more based on your unique needs.
Better Team, Providing peace of mind.
With a positive attitude, exceptional professional knowledge, timely communication, and a commitment to responsible action, we are always here to support you! • Our highly skilled Product Technology Team
• Benefit from the expertise of our 10 Years Quality Control & Inspection Team.
• We ensure on-time communication within 24 hours, keeping you connected and informed.
• We consistently uphold our promises, reinforcing trust and reliability.
• Always prepared to be your unwavering support system.
Our blend of impeccable quality and outstanding service eradicates concerns for customers worldwide.
Our successful partnerships and win-win collaborations establish a robust foundation for our business allies!
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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