Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adherence to the ISO9001 Quality Control System ensures top-notch standards.
• Our skilled internal product and QC team assures precision and excellence.
• Rigorous pre-inspection of all raw materials guarantees superior input quality.
• Thorough mid-inspection during every stage of production maintains consistency.
• Final inspection conducted either by CIQ's laboratory or by us ensures perfection.
• We welcome customer inspections to reinforce trust and satisfaction.
• In case of claims, we require product photos and order details to analyze and devise a final resolution with our valued customers.
Advantage
Enhanced Quality, Amplifying Your Sales Potential
Our dedication to superior quality is unwavering. Leveraging ISO9001 standards and advanced German Technology, we have significantly invested in Research & Development. Our state-of-the-art lab is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System ensures consistent excellence.
• Meticulous internal product and QC team processes include pre-inspection of raw materials, mid-production inspections at every stage, and final checks by CIQ or in-house labs, with customer inspections welcomed.
• Robust third-party laboratory support from renowned entities like SGS and Intertek.
• Prompt and Efficient Claim Resolution: Upon receipt of product images and order details, we will diligently analyze the situation and provide a comprehensive solution within 5 working days.
Superior Service, Reducing Your Expenses
• Stay informed with Weekly Order Updates.
• Guaranteed on-time delivery every time.
• Avail free sample support to assess quality firsthand.
• Complimentary new product samples included with container shipments.
• Craft professional and specialized samples, and displays tailored to customer specifications.
• Innovate and develop products in terms of design, size, and surface according to customer needs.
Superior Team, Addressing Your Concerns
With a positive attitude, expert knowledge, prompt communication, and responsible actions, we are at your service! • Expert Product Technology Team
• A decade of expertise in our Quality Control & Inspection Team guarantees reliability.
• We ensure timely communication, responding within 24 hours.
• We always uphold our promises with integrity.
• Always prepared to be your dependable ally and support.
Our unparalleled quality and service effectively address the concerns of customers worldwide.
Our successful collaborations and win-win partnerships establish a robust foundation for our business partners!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
){kind=link}