Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Rigorous ISO9001 Quality Control System in place
• Expertly trained internal product and QC teams ensuring excellence
• Thorough pre-inspection of all incoming raw materials
• Comprehensive mid-inspection conducted during every production stage
• Detailed final inspection by CIQ's laboratory or our own specialists
• Customer inspections are not only welcome but encouraged.
• In the rare event of claims, simply provide pictures of the concerned products and order details. We swiftly analyze the issue and collaborate closely with customers to finalize an effective solution.
Advantage
Superior Quality, Elevating Your Sales
Our factory is unwavering in its commitment to provide the unparalleled quality you deserve. Leveraging the ISO9001 standard and cutting-edge German Technology, we have heavily invested in Research & Development, backed by a state-of-the-art lab for meticulous quality testing.
• Reputable ISO9001 Quality Assurance System
• Our professional internal product and QC team ensures excellence through pre-inspections of all raw materials, meticulous mid-inspections during production, and final assessments by CIQ's laboratory or our own experts. Customer-conducted inspections are warmly accepted.
• Supported by Third-Party Laboratories: SGS, Intertek...
• Efficient Claim Resolution: In the event of claims, we require photos of the claimed products and order information. Our team promptly analyzes the issue and collaborates with customers to deliver a comprehensive solution within five working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates
• Timely, reliable delivery
• Complimentary sample support provided
• Inclusion of free new product samples in shipments
• Crafting professional and bespoke samples and displays tailored to customer specifications
• Developing products (design, size, surface, etc.) based on unique customer requirements
Outstanding Team, Alleviating Your Concerns
With a positive outlook, professional expertise, prompt communication, and dedicated actions, we are here for you at all times! • Expert Product Technology Team
• A decade-strong Quality Control & Inspection Team
• Prompt communication guaranteed within 24 hours
• Steadfast in upholding promises
• Always prepared to be your dependable support system
Our exceptional commitment to 'quality and service' decisively resolves concerns for 'worldwide customers'.
Through successful 'cooperation and win-win' strategies, we robustly establish a solid foundation for 'business partners'.
Richwood Laminate Flooring: Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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