Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our professional internal product and quality control team ensures excellence.
• Rigorous pre-inspection of all raw materials to maintain high standards.
• Thorough mid-inspection during every production process step.
• Final inspection performed by CIQ's laboratory or our own experts for assured quality.
• We welcome and accommodate customer inspections to ensure satisfaction.
• In the event of claims, simply provide photos of the affected products and order details. Our team will conduct an analysis and collaborate with you to devise a comprehensive solution.
Advantage
Superior Quality, Amplifying Your Sales
Our dedicated factory promises unparalleled quality that meets your expectations. By integrating ISO9001 standards and utilizing advanced German technology, we invest heavily in research and development. Our facility boasts a state-of-the-art lab dedicated to rigorous quality testing.
• ISO9001 Quality Control System
• Our expert internal product and QC team ensures thorough pre-inspection of raw materials, mid-production scrutiny at every stage, and final inspection by CIQ's laboratory or our experts, with customer inspection welcome.
• Supported by Third Party Laboratories such as SGS and Intertek for additional quality assurance.
• Swift and efficient claim resolution. Should there be any claims, simply provide photos of the products and order information. We guarantee to analyze and resolve the issue in collaboration with you within 5 working days.
Exceptional Service, Cost-Efficiency
• Receive weekly updates on your order status for peace of mind.
• We assure prompt and punctual delivery, every time.
• Benefit from our complimentary sample support to streamline your decision-making process.
• Enjoy free samples of new products added to your container for expanded options.
• We craft professional and special samples, along with displays, tailored to your specific requirements.
• Innovative product development based on your demands in terms of design, size, and surface.
Outstanding Team, Alleviating Your Concerns
Equipped with a positive attitude, extensive expertise, timely communication, and a commitment to responsibility, our team is always here for you! • Our Professional Product Technology Team stands ready.
• A robust 10 Years Quality Control & Inspection Team is at your service.
• We ensure on-time communication within 24 hours to keep you informed.
• We steadfastly uphold our promises to you.
• Ever-prepared to be your dependable support system.
Exceptional quality and unparalleled service provide peace of mind for customers worldwide.
Successful cooperation and win-win partnerships establish a formidable foundation for business allies.
Richwood Laminate Flooring - Surpassing All Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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